Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. This page lists independent appliance repair companies serving Durham and the Durham County area, with companies that mention ice machines or refrigeration work shown first.
Local Ice Machine Repair in Durham, NC
We found 40 appliance repair companies within 30 miles of Durham. 13 of them are based in Durham itself, and other nearby bases include Raleigh (15), Cary (6), and Wake Forest (2). The farthest listed company is about 21 miles out. Across 38 rated companies, the average public rating is 4.4 stars. The closest is Durham Trusted Appliance Repair, about 1.1 miles away.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.1, 2.2, 2.3 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 26 |
| Appliance repair companies in range (30 mi) | 60 |
| Listed as refrigerator repair | 13 |
| Open on Saturdays (per listing) | 35 |
| Mention refrigerators, freezers or ice makers | 14 |
The leading options for Durham are Mr. Appliance of Cary (16.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); ASV Appliance (2.2 miles away, 4.9 stars from 147 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, 4.5 stars from 385 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews).
What Goes Wrong With Ice Machines
Signs Your Ice Machine Needs a Technician
- No ice, or far less ice than it used to make
- Blinking light or error code
- Cloudy, soft or thin ice
- White scale on the visible water parts
Inside an Ice Machine Repair Visit
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Durham is the better fit. Ice maker repair in Durham.
Related guides: ice maker not working or not making ice or repair or replace a freezer or ice maker?.
Water, Drains and Power
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature
What Ice Machine Repairs Cost
Before replacing an ice machine in Durham, compare the repair with a new unit. Published ranges from cost guides:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Freestanding ice maker repair: $100–$300 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Durham, NC
Most ice machine calls in Durham come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Durham
- Will you clean and descale the machine as part of the visit, and what cleaner do you use?
- Can you check the drain and drain pump as well as the ice-making side?
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
Ice Machine Repair FAQs: Durham, NC
What does an undercounter ice maker repair cost?
Why is water coming from my ice machine?
Which areas near Durham do these technicians cover?
Why did my ice machine stop making ice?
Related Repair Pages for Durham
More Ice Machine Repair Pages Nearby
Before you call a Durham technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.