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Ice Machine Repair in Raleigh, NC

A local list of ice machine repair companies near Raleigh, NC, sorted by how closely they match the work, then by distance and ratings.

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✓11 companies listed for Raleigh✓Independent, not a manufacturer✓Public ratings & distances

Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. The Raleigh list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.

Ice Machine Repair Companies Near Raleigh

40 repair companies serve Raleigh from within 30 miles. 20 list an address in Raleigh, and other nearby bases include Cary (6), Durham (5), and Wake Forest (3). The closest is Sears Appliance Repair, about 2.1 miles away. The 39 rated companies in range average 4.4 stars.

Refrigerator & Freezer Repair
Mr. Appliance of Cary
204 New Edition Ct, Cary, NC 27511
9.1 mi from Raleigh
★★★★★ 4.9 (1,970 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
PRN Appliance Repair
9650 Strickland Rd No. 103-225, Raleigh, NC 27615
5.0 mi from Raleigh
★★★★★ 5.0 (35 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
8701 Six Forks Rd, Raleigh, NC 27615
4.6 mi from Raleigh
★★★★½ 4.6 (212 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
One Source Appliance Repair
8601 Six Forks Rd Unit 400, Raleigh, NC 27615
4.5 mi from Raleigh
★★★★½ 4.6 (135 reviews)
Mentions refrigerators
Appliance Repair
Q Repair Appliance Service LLC
4312 St James Church Rd apt h, Raleigh, NC 27604
3.9 mi from Raleigh
★★★★½ 4.6 (247 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
4601 Glenwood Ave # 1 1, Raleigh, NC 27612
2.1 mi from Raleigh
★★★★½ 4.7 (199 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Ifix Appliances LLC
3408 Secretariat Way, Raleigh, NC 27614
10.6 mi from Raleigh
★★★★★ 4.8 (305 reviews)
Saturday hours
Appliance Repair
C&C Dryer Vent Cleaning
421 Fayetteville St #1100, Raleigh, NC 27601
4.0 mi from Raleigh
★★★★★ 5.0 (94 reviews)
Saturday hours
Appliance Repair
Swift Appliance Repair
5035 Tura St, Raleigh, NC 27610
7.7 mi from Raleigh
★★★★★ 5.0 (127 reviews)
Saturday hours
Appliance Repair
Ifix Appliances in Triangle
120 Dare Pines Way, Durham, NC 27703
10.7 mi from Raleigh
★★★★★ 4.9 (56 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
4500 Western Blvd, Raleigh, NC 27606
4.5 mi from Raleigh
★★★★½ 4.5 (197 reviews)
Mentions refrigeratorsSaturday hours

Companies are shown by relevance and distance from Raleigh. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

Raleigh repair companies in numbers
Listing Saturday hours33
Name refrigeration work in their listing13
Companies within 30 miles60
With 4.5+ stars and at least 10 reviews24
Refrigerator repair in their categories12
Distance to the three closest (mi)2.1, 2.6, 3.1

Closest matches for Raleigh: Mr. Appliance of Cary (9.1 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); PRN Appliance Repair (5.0 miles away, 5.0 stars from 35 reviews); Sears Appliance Repair (4.6 miles away, 4.6 stars from 212 reviews, lists Saturday hours); One Source Appliance Repair (4.5 miles away, 4.6 stars from 135 reviews).

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Common Ice Machine Repairs in Raleigh

Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.
Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.

Ice Machine Problems Worth a Call

  • No ice, or far less ice than it used to make
  • Water leaking under the machine or cabinet
  • Blinking light or error code
  • White scale on the visible water parts

What an Ice Machine Technician Checks

Condenser and grilleThe condenser behind the front grille is cleaned, since built-in machines rely on front airflow to shed heat.
Harvest and sensorsThe harvest cycle, the bin thermostat or sensor and the water level sensor are checked so the machine makes ice and stops when the bin is full.
Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Raleigh is the better fit. Ice maker repair in Raleigh.

Related guides: ice maker repair cost or repair or replace a freezer or ice maker?.

Ice Machine Safety Notes

After connecting the line, turn the water supply on and check every connection for leaks, and run tubing only where it will stay above freezing. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Repair or Replace Your Ice Machine?

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Raleigh

Most ice machine calls in Raleigh come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)

In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.

Hiring a Repair Company in Raleigh

  • Is your company licensed where my state requires it, and insured?
  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Will you clean and descale the machine as part of the visit, and what cleaner do you use?

Ice Machine Repair FAQs: Raleigh, NC

Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
What does an undercounter ice maker repair cost?
Most companies charge a service call or diagnostic fee that is often applied to the repair if you go ahead. Cleaning and descaling, a water valve, a drain pump or a control are common jobs. Our ice maker repair cost guide lists published ranges.
Do you repair countertop nugget ice makers?
Some technicians work on countertop nugget ice makers; many do not, because the units are inexpensive compared with a service call. Ask when you call, and compare the quote with the price of a new unit.

Related Repair Pages for Raleigh

Ice Machine Repair in Nearby Cities

Before you call a Raleigh technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.

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