KitchenAid owners in Durham usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Durham, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Durham
Our data shows 40 appliance repair companies inside a 30-mile radius of Durham. 13 list an address in Durham, and other nearby bases include Raleigh (15), Cary (6), and Wake Forest (2). Distances run up to about 21 miles. None of the repair companies near Durham name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Durham Trusted Appliance Repair, about 1.1 miles away. The 38 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Durham. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 14 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 1.1, 2.2, 2.3 |
| Open on Saturdays (per listing) | 35 |
| With 4.5+ stars and at least 10 reviews | 26 |
| Refrigerator repair in their categories | 13 |
The leading options for Durham are Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews); AMC Appliance Repair- Durham, North Carolina (5.4 miles away, 5.0 stars from 139 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, 4.5 stars from 385 reviews, lists Saturday hours); Mr. Appliance of Cary (16.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, In-Door-Ice system, 15-inch undercounter ice maker (Clear Ice Technology), and in-freezer ice maker, and each one fails in its own way.
Know Your KitchenAid Ice Maker
What Makes KitchenAid Ice Maker Repairs Different
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Says to Check First
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
- An ice maker light or error code on the display
What Gets Fixed on a Durham Freezer Call
More local options for any brand: ice maker repair in Durham and freezer repair in Durham.
Keeping a KitchenAid Ice Maker and Freezer Running
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the water dispenser still works
- When the water filter was last changed
- Any light, code or message on the display
Freezer and Ice Maker Notes for Durham, NC
Most ice maker calls in Durham come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Durham Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Durham, NC
Why is my KitchenAid refrigerator showing a code?
Can the same technician fix my KitchenAid chest or upright freezer?
Which Durham technicians work on KitchenAid?
Why is my ice maker making tiny cubes?
More Freezer and Ice Maker Repair in Durham, NC
KitchenAid Ice Maker & Freezer Repair Near Durham
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Durham technician whether to look at water supply, cold air or the KitchenAid ice maker itself.