When an ice maker in Durham stops producing, the first question is whether water is reaching it, whether the freezer is cold enough and whether the ice maker is switched on. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention ice makers and refrigerators at the top.
Local Ice Maker Repair in Durham, NC
We found 40 appliance repair companies within 30 miles of Durham. 13 of them are based in Durham itself, and other nearby bases include Raleigh (15), Cary (6), and Wake Forest (2). Distances run up to about 21 miles. 13 of them mention ice maker or refrigerator work in their listing or website. The closest is Durham Trusted Appliance Repair, about 1.1 miles away. Across 38 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Durham. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 60 |
|---|---|
| Mention refrigerators, freezers or ice makers | 14 |
| Listing Saturday hours | 35 |
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Distance to the three closest (mi) | 1.1, 2.2, 2.3 |
| Listed as refrigerator repair | 13 |
At the top of the Durham list: Mr. Appliance of Cary (16.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews); Sears Appliance Repair (15.7 miles away, based in Raleigh, 4.7 stars from 199 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, 4.5 stars from 385 reviews, lists Saturday hours).
The Usual Ice Maker Culprits in Durham
Ice Maker Problems Worth a Service Call
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
- Ice clumping in the bucket
- Ice tastes or smells off
How an Ice Maker Service Call Usually Goes in Durham
Troubleshooting first? See whirlpool ice maker not working or ice maker not working or not making ice.
Before You Work Near the Water Line
Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Fix or Replace the Ice Maker?
An ice maker repair is usually a single part plus labor. Reference ranges from published cost guides:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Local Notes for Durham
Most ice maker calls in Durham come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Durham
- How often do you repair your brand ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
Ice Maker Repair FAQs: Durham, NC
Can you install an ice maker or hook up a water line?
How long does a new ice maker take to make ice?
How do I reset my ice maker?
Brand-Specific Ice Maker and Freezer Repair, Durham
Ice Maker Repair in Nearby Cities
A note on when the ice stopped, whether the water dispenser works and the model number in hand make any ice maker repair in Durham faster and cheaper.