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Ice Machine Repair in Apex, NC

Independent technicians near Apex who repair standalone and undercounter ice machines, with ratings and distances.

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✓11 companies listed for Apex✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. The Apex list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.

Ice Machine Technicians Serving Apex, NC

Our data shows 40 appliance repair companies inside a 30-mile radius of Apex. 2 of them are based in Apex itself, and other nearby bases include Raleigh (17), Durham (7), and Cary (6). The farthest listed company is about 19 miles out. Across 38 rated companies, the average public rating is 4.4 stars. Sears Appliance Repair is the nearest, roughly 1.7 miles from Apex.

Refrigerator & Freezer Repair
Mr. Appliance of Cary
204 New Edition Ct, Cary, NC 27511
5.8 mi from Apex
★★★★★ 4.9 (1,970 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
2016 Creekside Landing Dr, Apex, NC 27502
1.7 mi from Apex
★★★★½ 4.4 (236 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
One Source Appliance Repair
1148 Wade Stephenson Rd, Holly Springs, NC 27540
11.3 mi from Apex
★★★★½ 4.7 (239 reviews)
Mentions refrigerators
Appliance Repair
RDU SERVICES Heating & Air Conditioning, LLC.
413 Ashdale Dr, Fuquay-Varina, NC 27526
8.5 mi from Apex
★★★★★ 4.8 (100 reviews)
Saturday hours
Refrigerator & Freezer Repair
PRN Appliance Repair
9650 Strickland Rd No. 103-225, Raleigh, NC 27615
17.4 mi from Apex
★★★★★ 5.0 (35 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
8701 Six Forks Rd, Raleigh, NC 27615
17.2 mi from Apex
★★★★½ 4.6 (212 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
One Source Appliance Repair
8601 Six Forks Rd Unit 400, Raleigh, NC 27615
17.2 mi from Apex
★★★★½ 4.6 (135 reviews)
Mentions refrigerators
Appliance Repair
Bud Matthews Services
545 Old Farrington Rd, Chapel Hill, NC 27517
12.1 mi from Apex
★★★★★ 4.8 (808 reviews)
Saturday hours
Appliance Repair
Ifix Appliances in Triangle
120 Dare Pines Way, Durham, NC 27703
15.5 mi from Apex
★★★★★ 4.9 (56 reviews)
Saturday hours
Appliance Repair
ASV Appliance
314 East End Ave, Durham, NC 27703
17.3 mi from Apex
★★★★★ 4.9 (147 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
4500 Western Blvd, Raleigh, NC 27606
10.6 mi from Apex
★★★★½ 4.5 (197 reviews)
Mentions refrigeratorsSaturday hours

We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.

Freezer and ice maker repair near Apex at a glance
Three nearest companies, miles away1.7, 1.9, 4.0
Open on Saturdays (per listing)35
Mention refrigerators, freezers or ice makers16
Companies within 30 miles60
With 4.5+ stars and at least 10 reviews28
Listed as refrigerator repair15

The leading options for Apex are Mr. Appliance of Cary (5.8 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Sears Appliance Repair (1.7 miles away, 4.4 stars from 236 reviews, lists Saturday hours); One Source Appliance Repair (11.3 miles away, based in Holly Springs, 4.7 stars from 239 reviews); RDU SERVICES Heating & Air Conditioning, LLC. (8.5 miles away, based in Fuquay-Varina, 4.8 stars from 100 reviews, lists Saturday hours).

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Why Ice Machines Slow Down or Stop

Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.
Condenser and airflowBuilt-in machines draw air through the front grille. A dirty condenser or a blocked grille makes the machine run warm and slow.
Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.

When to Call About an Undercounter Ice Maker

  • Machine runs constantly but the bin stays low
  • No ice, or far less ice than it used to make
  • Blinking light or error code
  • White scale on the visible water parts

Inside an Ice Machine Repair Visit

ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Condenser and grilleThe condenser behind the front grille is cleaned, since built-in machines rely on front airflow to shed heat.
Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.

Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Apex. Ice maker repair in Apex.

Related guides: ice maker not working or not making ice or repair or replace a freezer or ice maker?.

Before Anyone Opens the Machine

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature

Ice Machine Repair Cost Ranges

Before replacing an ice machine in Apex, compare the repair with a new unit. Published ranges from cost guides:

For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Apex

Most ice machine calls in Apex come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)

In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.

Hiring a Repair Company in Apex

  • What is the service call or diagnostic fee, and is it applied to the repair?
  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Can you give a written estimate before ordering parts?

Ice Machine Repair FAQs: Apex, NC

Why is my undercounter ice maker leaking?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.
Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
Why is my ice cloudy?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.
Why did my ice machine stop making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.

Related Repair Pages for Apex

Ice Machine Repair Near Apex

Before you call a Apex technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.

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