Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. Below are the companies within reach of Winston-Salem, sorted by how closely they match ice machine work, then by distance and public ratings.
Who Repairs Ice Machines Near Winston-Salem
Within 30 miles of Winston-Salem there are 40 appliance repair companies in our data. 9 list an address in Winston-Salem, and the rest are spread across High Point (11), Kernersville (5), and Thomasville (5). The farthest listed company is about 23 miles out. The closest is Advance Appliance., about 0.9 miles away. Across 20 rated companies, the average public rating is 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 5 |
|---|---|
| Three nearest companies, miles away | 0.9, 1.1, 1.5 |
| Listed as refrigerator repair | 5 |
| Open on Saturdays (per listing) | 38 |
| Repair companies inside 30 miles | 55 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
Closest matches for Winston-Salem: Convenient Appliance Service (3.4 miles away, 4.9 stars from 2,279 reviews); John Michael & Associates, Inc. (16.6 miles away, based in High Point, 4.7 stars from 230 reviews); Advanced Appliance Service (5.8 miles away, 4.6 stars from 2,746 reviews, lists Saturday hours); Sears Appliance Repair (8.3 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours).
Why Ice Machines Slow Down or Stop
When to Call About an Undercounter Ice Maker
- Cloudy, soft or thin ice
- No ice, or far less ice than it used to make
- Ice tastes or smells off
- Loud noises during harvest or from the pump
How an Ice Machine Service Call Usually Goes in Winston-Salem
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Winston-Salem is the better fit. Ice maker repair in Winston-Salem.
Related guides: repair or replace a freezer or ice maker? or ice maker repair cost.
Before Anyone Opens the Machine
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
What Ice Machine Repairs Cost
Before replacing an ice machine in Winston-Salem, compare the repair with a new unit. Published ranges from cost guides:
- Built-in ice maker repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Winston-Salem, NC
Most ice machine calls in Winston-Salem come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Winston-Salem Repair Technician
- Can you check the drain and drain pump as well as the ice-making side?
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
- What guarantee do you give on parts and labor?
Ice Machine Repair FAQs: Winston-Salem, NC
Do you repair countertop nugget ice makers?
Which areas near Winston-Salem do these technicians cover?
How often should an ice machine be cleaned?
Related Repair Pages for Winston-Salem
Ice Machine Repair Near Winston-Salem
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Winston-Salem technician a trip for parts.