Whirlpool owners in Durham usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Whirlpool and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Independent Whirlpool Ice Maker Technicians, Durham NC
We found 40 appliance repair companies within 30 miles of Durham. 13 list an address in Durham, and other nearby bases include Raleigh (15), Cary (6), and Wake Forest (2). Distances run up to about 21 miles. The closest is Durham Trusted Appliance Repair, about 1.1 miles away. No company within 90 miles of Durham mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 38 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 13 |
|---|---|
| Name refrigeration work in their listing | 14 |
| Appliance repair companies in range (30 mi) | 60 |
| Listing Saturday hours | 35 |
| With 4.5+ stars and at least 10 reviews | 26 |
| Distance to the three closest (mi) | 1.1, 2.2, 2.3 |
Closest matches for Durham: AMC Appliance Repair- Durham, North Carolina (5.4 miles away, 5.0 stars from 139 reviews, lists Saturday hours); Mr. Appliance of Cary (16.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews); Sears Appliance Repair (15.1 miles away, based in Raleigh, 4.6 stars from 212 reviews, lists Saturday hours).
Which Whirlpool Ice Maker Do You Have?
Know which Whirlpool ice maker you have before you call: Whirlpool sells in-freezer ice maker, in-door ice maker, dual ice makers, and 15-inch built-in standalone ice maker. On the freezer side, Whirlpool sells French door refrigerator (bottom freezer), convertible chest freezer, 4-door refrigerator, and top-freezer refrigerator.
Whirlpool Ice and Freezer Features
How Whirlpool Ice Makers and Freezers Work
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
Whirlpool refrigerator ice makers come in several styles: some are switched on by lowering a wire shutoff arm, others by an on/off switch on the ice maker or the freezer door wall, and digital models through the control panel menu. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Symptoms and First Checks
- Small or hollow cubes / low ice production. Low water pressure, a kinked line or a clogged or poorly seated filter can all cut flow to the ice maker, and a new install can take about three days to reach full output. Source: Whirlpool Product Help - Low Ice Production - Side by Side Refrigerator
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
The Whirlpool Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
What an Ice Maker Technician Checks
Not sure it is a Whirlpool problem? The general pages cover every brand: ice maker repair in Durham and freezer repair in Durham.
Care Whirlpool Recommends
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Budgeting for a Whirlpool Ice Maker Repair
Price the repair before replacing a Whirlpool refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Local Notes for Durham
Most ice maker calls in Durham come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Durham
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Whirlpool Ice Maker & Freezer Repair FAQs: Durham, NC
What should I do about a Whirlpool error code?
How do I find a technician who knows Whirlpool ice makers?
Why are my ice cubes small or hollow?
Can the same technician fix my Whirlpool chest or upright freezer?
Related Repair Pages for Durham
More Whirlpool Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Whirlpool display shows and when it appears. It helps a Durham technician bring the right parts.