Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. Below are the companies within reach of Hillsborough, sorted by how closely they match ice machine work, then by distance and public ratings.
Ice Machine Repair Companies Near Hillsborough
40 repair companies serve Hillsborough from within 30 miles. Other nearby bases include Durham (13), Cary (6), and Burlington (5). The farthest listed company is about 29 miles out. Nearest on the list: AMC Appliance Repair- Durham, North Carolina, around 9.3 miles out. Across 37 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Appliance repair companies in range (30 mi) | 43 |
|---|---|
| Listed as refrigerator repair | 13 |
| Mention refrigerators, freezers or ice makers | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 22 |
| Distance to the three closest (mi) | 9.3, 9.6, 10.5 |
| Open on Saturdays (per listing) | 22 |
At the top of the Hillsborough list: Mr. Appliance of Cary (27.2 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Called To Repair (9.6 miles away, based in Mebane, 4.9 stars from 264 reviews, lists Saturday hours); AMC Appliance Repair- Durham, North Carolina (9.3 miles away, based in Durham, 5.0 stars from 139 reviews, lists Saturday hours); Sears Appliance Repair (11.0 miles away, based in Durham, 4.5 stars from 385 reviews, lists Saturday hours).
Why Ice Machines Slow Down or Stop
Signs Your Ice Machine Needs a Technician
- No ice, or far less ice than it used to make
- Ice tastes or smells off
- White scale on the visible water parts
- Loud noises during harvest or from the pump
What an Ice Machine Technician Checks
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Hillsborough is the better fit. Ice maker repair in Hillsborough.
Related guides: repair or replace a freezer or ice maker? or ice maker not working or not making ice.
Ice Machine Safety Notes
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature
Ice Machine Repair Cost Ranges
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Ice machine cleaning service: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What Hillsborough Owners Should Know
Most ice machine calls in Hillsborough come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Hillsborough Repair Technician
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
- Can you check the drain and drain pump as well as the ice-making side?
- Will you clean and descale the machine as part of the visit, and what cleaner do you use?
Ice Machine Repair FAQs: Hillsborough, NC
Why did my ice machine stop making ice?
Does my ice maker need descaling?
Which areas near Hillsborough do these technicians cover?
Related Repair Pages for Hillsborough
Ice Machine Repair Near Hillsborough
Before you call a Hillsborough technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.