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Ice Machine Repair in Chapel Hill, NC

See which appliance repair companies around Chapel Hill work on ice machines, how far away they are and how customers rate them.

Undercounter ice maker quit in Chapel Hill?
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✓11 companies listed for Chapel Hill✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. The Chapel Hill list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.

Ice Machine Technicians Serving Chapel Hill, NC

We found 40 appliance repair companies within 30 miles of Chapel Hill. 1 list an address in Chapel Hill, and other nearby bases include Durham (13), Raleigh (10), and Cary (6). The farthest listed company is about 25 miles out. Rated companies nearby average 4.4 stars across 37 businesses. The closest is AMC Appliance Repair- Durham, North Carolina, about 3.3 miles away.

Refrigerator & Freezer Repair
Mr. Appliance of Cary
204 New Edition Ct, Cary, NC 27511
18.0 mi from Chapel Hill
★★★★★ 4.9 (1,970 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
AMC Appliance Repair- Durham, North Carolina
5514 Butterfly Ln, Durham, NC 27707
3.3 mi from Chapel Hill
★★★★★ 5.0 (139 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Durham Appliance Thrift and Repair LLC
3308 Durham-Chapel Hill Blvd #123, Durham, NC 27707
6.1 mi from Chapel Hill
★★★★★ 4.9 (173 reviews)
Mentions refrigerators
Appliance Repair
Bud Matthews Services
545 Old Farrington Rd, Chapel Hill, NC 27517
5.3 mi from Chapel Hill
★★★★★ 4.8 (808 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
1620 Guess Rd, Durham, NC 27701
9.6 mi from Chapel Hill
★★★★½ 4.5 (385 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
ASV Appliance
314 East End Ave, Durham, NC 27703
10.4 mi from Chapel Hill
★★★★★ 4.9 (147 reviews)
Saturday hours
Refrigerator & Freezer Repair
PRN Appliance Repair
9650 Strickland Rd No. 103-225, Raleigh, NC 27615
21.5 mi from Chapel Hill
★★★★★ 5.0 (35 reviews)
Mentions refrigerators
Appliance Repair
Ifix Appliances in Triangle
120 Dare Pines Way, Durham, NC 27703
14.2 mi from Chapel Hill
★★★★★ 4.9 (56 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
8701 Six Forks Rd, Raleigh, NC 27615
21.7 mi from Chapel Hill
★★★★½ 4.6 (212 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
2016 Creekside Landing Dr, Apex, NC 27502
15.2 mi from Chapel Hill
★★★★½ 4.4 (236 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
One Source Appliance Repair
8601 Six Forks Rd Unit 400, Raleigh, NC 27615
21.8 mi from Chapel Hill
★★★★½ 4.6 (135 reviews)
Mentions refrigerators

Companies are shown by relevance and distance from Chapel Hill. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

Freezer and ice maker repair near Chapel Hill at a glance
Mention refrigerators, freezers or ice makers16
Distance to the three closest (mi)3.3, 5.3, 6.1
Listed as refrigerator repair14
Appliance repair companies in range (30 mi)60
With 4.5+ stars and at least 10 reviews27
Open on Saturdays (per listing)35

The leading options for Chapel Hill are Mr. Appliance of Cary (18.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); AMC Appliance Repair- Durham, North Carolina (3.3 miles away, based in Durham, 5.0 stars from 139 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (6.1 miles away, based in Durham, 4.9 stars from 173 reviews); Bud Matthews Services (5.3 miles away, 4.8 stars from 808 reviews, lists Saturday hours).

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Why Ice Machines Slow Down or Stop

Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.
Condenser and airflowBuilt-in machines draw air through the front grille. A dirty condenser or a blocked grille makes the machine run warm and slow.

Ice Machine Problems Worth a Call

  • Loud noises during harvest or from the pump
  • Cloudy, soft or thin ice
  • No ice, or far less ice than it used to make
  • Ice stuck to the plate or grid in a sheet

How an Ice Machine Service Call Usually Goes in Chapel Hill

Condenser and grilleThe condenser behind the front grille is cleaned, since built-in machines rely on front airflow to shed heat.
Water supply and pressureThe technician confirms the supply valve is open and checks the line, the inlet screen and the inlet valve for restriction.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Chapel Hill is the better fit. Ice maker repair in Chapel Hill.

Related guides: repair or replace a freezer or ice maker? or ice maker not working or not making ice.

Water, Drains and Power

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature

Ice Machine Repair Cost Ranges

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Chapel Hill

Most ice machine calls in Chapel Hill come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)

In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.

Hiring a Repair Company in Chapel Hill

  • Can you check the drain and drain pump as well as the ice-making side?
  • What is the service call or diagnostic fee, and is it applied to the repair?
  • Is your company licensed where my state requires it, and insured?

Ice Machine Repair FAQs: Chapel Hill, NC

Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
Do you cover Chapel Hill and nearby towns?
The companies on this page are within driving distance of Chapel Hill. Each one sets its own service area, so check the distance shown and confirm your address when you call.
Why did my ice machine stop making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
Do you repair countertop nugget ice makers?
Some technicians work on countertop nugget ice makers; many do not, because the units are inexpensive compared with a service call. Ask when you call, and compare the quote with the price of a new unit.

Other Refrigeration Repair in Chapel Hill

Ice Machine Repair in Nearby Cities

A note on whether the machine is making no ice, slow ice or cloudy ice, plus the model number, makes any ice machine repair in Chapel Hill faster.

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