If your LG ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions LG and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with LG, and the technicians listed are independent repair companies, not the manufacturer.
Independent LG Ice Maker Technicians, Durham NC
Within 30 miles of Durham there are 40 appliance repair companies in our data. 13 of them are based in Durham itself, and other nearby bases include Raleigh (15), Cary (6), and Wake Forest (2). No company within 90 miles of Durham mentions LG by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Durham Trusted Appliance Repair is the nearest, roughly 1.1 miles from Durham. Across 38 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Durham. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 35 |
|---|---|
| Distance to the three closest (mi) | 1.1, 2.2, 2.3 |
| Appliance repair companies in range (30 mi) | 60 |
| Name refrigeration work in their listing | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Listed as refrigerator repair | 13 |
First up for Durham: AMC Appliance Repair- Durham, North Carolina (5.4 miles away, 5.0 stars from 139 reviews, lists Saturday hours); Mr. Appliance of Cary (16.0 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, 4.5 stars from 385 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews).
Which LG Ice Maker Do You Have?
LG ice makers come in several designs, including Craft Ice (round ice spheres), Slim SpacePlus ice system, and dual ice makers, and each one fails in its own way. Freezer styles include double-freezer French door refrigerator, counter-depth upright (column) freezer, bottom-freezer refrigerator, and side-by-side refrigerator.
LG Ice and Freezer Features
What an LG Technician Deals With
LG's ice makers run at 20 to 120 psi (40 to 120 psi on filtered models); the fill valve relies on pressure to snap shut, so low pressure can let it drip and overfill the tray, while high pressure calls for a regulator. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
The ice maker needs the freezer below 19°F to make any ice, and LG recommends -4°F or colder for steady production. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
LG Symptoms and First Checks
- Ice maker not making ice. Lower the freezer setting, confirm the ice maker is switched on and the panel is unlocked, then allow 24 hours. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Ice maker frozen / ice buildup. Ice forming at the bottom of the freezer points to a blocked drain, so unplug the unit and leave the doors open until all the ice melts, which can take one to three days. Source: LG USA - LG Refrigerator: Troubleshooting Ice Buildup in an LG Refrigerator
Testing or Resetting an LG Ice Maker
On ice makers with a tray, press and hold the test button under the tray for about three seconds (models without a tray use a paper clip through the access hole) until the tray or arms turn, with a towel underneath; a new install allows only one test in the first two hours. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
Reading an LG Error Code
| Code | What it means |
|---|---|
| IS | Ice maker temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| dS | Defrost temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| dH | Defrost heating fault: the defrost sensor did not warm up enough within the expected time after defrost began. Source: LG USA - LG Refrigerator Error Codes |
LG smart refrigerators include Smart Diagnosis self-diagnostic tools, and Wi-Fi models can run diagnostics through the LG ThinQ app. Source: LG USA - InstaView Refrigerators
When to Call for LG Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Ice maker or ice compartment frozen over
- An ice maker light or error code on the display
Inside an Ice Maker Repair Visit
Not sure it is an LG problem? The general pages cover every brand: ice maker repair in Durham and freezer repair in Durham.
Owner Care for LG Ice Makers
- For steady ice production, set the freezer to -4°F or colder and allow 24 hours after a change. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
- Clean the door gaskets with warm water or mild detergent and keep food from blocking the doors, since leaky seals cause freezer frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
Brand guides: LG Ice Maker Not Working: Causes and Fixes, LG Freezer Not Freezing: What to Check.
Budgeting for an LG Ice Maker Repair
Most LG ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Durham
Most ice maker calls in Durham come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Durham
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
LG Ice Maker & Freezer Repair FAQs: Durham, NC
Which Durham technicians work on LG?
Is this LG customer service?
What should I do about an LG error code?
Can the same technician fix my LG chest or upright freezer?
Other Refrigeration Repair in Durham
LG Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your LG display shows and when it appears. It helps a Durham technician bring the right parts.