If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Norton, with those that mention KitchenAid first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Independent KitchenAid Ice Maker Technicians, Norton VA
We found 30 appliance repair companies within 60 miles of Norton. Other nearby bases include Johnson City (4), Kingsport (3), and Bristol (3). Distances run up to about 55 miles. Buddy's Appliance. is the nearest, roughly 4.4 miles from Norton. 1 lists KitchenAid specifically. Across 30 rated companies, the average public rating is 4.2 stars. Norton is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 12 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 10 |
| Mention refrigerators, freezers or ice makers | 8 |
| Listed as refrigerator repair | 6 |
| Three nearest companies, miles away | 4.4, 9.5, 21.7 |
| Mention KitchenAid | 1 |
| Appliance repair companies in range (60 mi) | 30 |
At the top of the Norton list: Sears Appliance Repair (27.5 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (36.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (43.2 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Real-Time Appliance Repairs (40.0 miles away, based in Johnson City, 4.4 stars from 7 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, dual ice makers, undercounter freezer-drawer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology). On the freezer side, KitchenAid sells four-door refrigerator, undercounter refrigerator/freezer drawers, bottom-freezer refrigerator, and side-by-side refrigerator.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
- Ice clumping in the bucket
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Norton and freezer repair in Norton.
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Norton Owners Should Know
Most ice maker calls in Norton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Norton
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Norton, VA
How do I reset my ice maker?
Which Norton technicians work on KitchenAid?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Norton, VA
KitchenAid Ice Maker & Freezer Repair Near Norton
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.