This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid ice makers include In-Door-Ice system, in-freezer ice maker, dual ice makers, 15-inch undercounter ice maker (Clear Ice Technology), and undercounter freezer-drawer ice maker. The technicians listed by state and city below are independent and work on KitchenAid and other brands.
KitchenAid Ice and Freezer Features
In-Door-Ice systemKitchenAid's space-saving ice system that keeps the ice bin in the door rather than in the freezer.
Dual IceRefrigerators with two ice makers for larger ice capacity and storage.
Clear Ice Technology undercounter ice makerA 15-inch built-in ice maker that circulates water over a freezing plate to make clear cubes and stores up to 25 pounds of ice.
Undercounter double-drawer refrigerator/freezerA 24-inch undercounter unit with a refrigerator drawer on top and a freezer drawer below that holds an automatic ice maker.
Max IceA mode on the undercounter ice makers that raises ice output over a 24-hour period.
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
⚡ Get connected with a KitchenAid ice maker and freezer repair technician
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KitchenAid Ice Maker & Freezer Repair in Major Cities
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