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Ice Machine Repair in Norton, VA

A local list of ice machine repair companies near Norton, VA, sorted by how closely they match the work, then by distance and ratings.

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✓11 companies listed for Norton✓Independent, not a manufacturer✓Public ratings & distances

When an ice machine in Norton slows down or stops, the cause is usually water supply, scale, a drain or pump problem, a dirty condenser or a control fault. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention ice machines and refrigeration at the top.

Who Repairs Ice Machines Near Norton

30 repair companies serve Norton from within 60 miles. Other nearby bases include Johnson City (4), Kingsport (3), and Bristol (3). The farthest listed company is about 55 miles out. Buddy's Appliance. is the nearest, roughly 4.4 miles from Norton. Across 30 rated companies, the average public rating is 4.2 stars. Norton is a smaller market, so expect a longer drive and ask whether a trip charge applies.

Refrigerator & Freezer Repair
Sears Appliance Repair
1805 E Stone Dr, Kingsport, TN 37660
27.5 mi from Norton
★★★★½ 4.5 (174 reviews)
Mentions Whirlpool, Samsung, KitchenAidMentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Mr. Appliance of the Tri-Cities
404 Roy Martin Rd Ste 50, Gray, TN 37615
36.4 mi from Norton
★★★★½ 4.5 (1,004 reviews)
Mentions refrigerators
Appliance Repair
Bean Heating Cooling & Appliance Repair
1657 E Stone Dr Ste B-108, Kingsport, TN 37660
27.2 mi from Norton
★★★★★ 5.0 (74 reviews)
Appliance Repair
Buddy's Appliance.
619 Mullins St NW, Wise, VA 24293
4.4 mi from Norton
★★★ 3.2 (19 reviews)
Refrigerator & Freezer Repair
Sears Appliance Repair
300 Towne Centre Dr, Abingdon, VA 24210
39.1 mi from Norton
★★★★½ 4.4 (147 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
American Appliance Inc
2340 Volunteer Pkwy, Bristol, TN 37620
34.7 mi from Norton
★★★★½ 4.5 (184 reviews)
Appliance Repair
David's Appliance Repair/
Rt 3 Box 676, Big Stone Gap, VA 24219
9.5 mi from Norton
★★★★ 4.1 (17 reviews)
Refrigerator & Freezer Repair
Sears Appliance Repair
2011 N Roan St, Johnson City, TN 37601
43.2 mi from Norton
★★★★½ 4.4 (277 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Grigsby's In Home Appliance Repair
650 Gap Branch, Pikeville, KY 41501
40.4 mi from Norton
★★★★★ 4.8 (34 reviews)
Saturday hours
Appliance Repair
Milhorn Appliance
223 E Sullivan St, Kingsport, TN 37660
26.8 mi from Norton
★★★★ 4.0 (90 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
1355 Tusculum Blvd, Greeneville, TN 37745
53.1 mi from Norton
★★★★½ 4.5 (119 reviews)
Mentions refrigeratorsSaturday hours

Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.

Norton repair companies in numbers
Mention a major refrigerator brand1
Listing Saturday hours12
Companies within 60 miles30
Mention refrigerators, freezers or ice makers8
Three nearest companies, miles away4.4, 9.5, 21.7
Refrigerator repair in their categories6
Rated 4.5 stars or higher (10+ reviews)10

First up for Norton: Sears Appliance Repair (27.5 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (36.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Bean Heating Cooling & Appliance Repair (27.2 miles away, based in Kingsport, 5.0 stars from 74 reviews); Buddy's Appliance. (4.4 miles away, based in Wise, 3.2 stars from 19 reviews).

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Common Ice Machine Repairs in Norton

Controls and sensorsBin sensors, thermistors and the control board decide when to make ice and when the bin is full. A sensor fault can make a machine stop with an empty bin.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.
Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.

Signs Your Ice Machine Needs a Technician

  • Loud noises during harvest or from the pump
  • White scale on the visible water parts
  • Machine runs constantly but the bin stays low
  • Ice tastes or smells off

How an Ice Machine Service Call Usually Goes in Norton

ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.

Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Norton. Ice maker repair in Norton.

Related guides: ice maker repair cost or ice maker not working or not making ice.

Ice Machine Safety Notes

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

What Ice Machine Repairs Cost

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Norton

Most ice machine calls in Norton come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services

In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.

Before You Book in Norton

  • Is your company licensed where my state requires it, and insured?
  • What is the service call or diagnostic fee, and is it applied to the repair?
  • Can you give a written estimate before ordering parts?

Ice Machine Repair FAQs: Norton, VA

Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
Do you repair countertop nugget ice makers?
Some technicians work on countertop nugget ice makers; many do not, because the units are inexpensive compared with a service call. Ask when you call, and compare the quote with the price of a new unit.
What does an undercounter ice maker repair cost?
Most companies charge a service call or diagnostic fee that is often applied to the repair if you go ahead. Cleaning and descaling, a water valve, a drain pump or a control are common jobs. Our ice maker repair cost guide lists published ranges.
Do you cover Norton and nearby towns?
The companies on this page are within driving distance of Norton. Each one sets its own service area, so check the distance shown and confirm your address when you call.

Other Refrigeration Repair in Norton

Ice Machine Repair in Nearby Cities

A note on whether the machine is making no ice, slow ice or cloudy ice, plus the model number, makes any ice machine repair in Norton faster.

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