If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Norfolk list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Norfolk VA
We found 40 appliance repair companies within 30 miles of Norfolk. 8 list an address in Norfolk, and the rest are spread across Virginia Beach (14), Chesapeake (7), and Portsmouth (5). The farthest listed company is about 15 miles out. No company within 90 miles of Norfolk mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Master Repair Services is the nearest, roughly 1.2 miles from Norfolk. Across 32 rated companies, the average public rating is 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 30 miles | 52 |
|---|---|
| Name refrigeration work in their listing | 12 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Open on Saturdays (per listing) | 29 |
| Distance to the three closest (mi) | 1.2, 1.4, 1.7 |
| Listed as refrigerator repair | 10 |
At the top of the Norfolk list: Appliance Service Solutions (Suffolk Appliance) (14.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Beach Appliance Service, LLC (8.2 miles away, based in Virginia Beach, 4.9 stars from 89 reviews); Appliance Specialist (10.6 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Sears Appliance Repair (8.1 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours).
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Norfolk and freezer repair in Norfolk.
Owner Care for KitchenAid Ice Makers
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- When the water filter was last changed
What Norfolk Owners Should Know
Most ice maker calls in Norfolk come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Norfolk
- Is your company licensed where my state requires it, and insured?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
KitchenAid Ice Maker & Freezer Repair FAQs: Norfolk, VA
Can the same technician fix my KitchenAid chest or upright freezer?
Which Norfolk technicians work on KitchenAid?
What should I do about a KitchenAid error code?
Should I repair or replace my KitchenAid refrigerator?
Related Repair Pages for Norfolk
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.