If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Norton list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Whirlpool. Listed companies are independent technicians who repair Whirlpool ice makers and freezers along with other brands.
Whirlpool Ice Maker & Freezer Repair Near Norton
30 repair companies serve Norton from within 60 miles. The rest are spread across Johnson City (4), Kingsport (3), and Bristol (3). Of those, 1 mentions Whirlpool by name. The closest is Buddy's Appliance., about 4.4 miles away. Across 30 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Norton is inside its regular service area.
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| Mention Whirlpool | 1 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 10 |
| Three nearest companies, miles away | 4.4, 9.5, 21.7 |
| Repair companies inside 60 miles | 30 |
| Name refrigeration work in their listing | 8 |
| Open on Saturdays (per listing) | 12 |
| Listed as refrigerator repair | 6 |
The leading options for Norton are Mr. Appliance of the Tri-Cities (36.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Milhorn Appliance (26.8 miles away, based in Kingsport, 4.0 stars from 90 reviews); Sears Appliance Repair (27.5 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Sears Appliance Repair (43.2 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours).
Whirlpool Ice and Freezer Features
What a Whirlpool Technician Deals With
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
Common Whirlpool Ice Maker and Freezer Problems
- Ice maker leaking. Confirm the water filter is installed correctly and look for a loose water connection at the back of the unit or the hinge area. Source: Whirlpool Product Help - Leaking from the Ice Maker - Bottom Freezer Refrigerator
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
When to Call for Whirlpool Ice Maker Repair
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- Water dispenser works but the ice maker does not
How a Freezer Service Call Usually Goes in Norton
Compare with technicians who work on every brand: ice maker repair in Norton and freezer repair in Norton.
Care Whirlpool Recommends
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Norton, VA
Most ice maker calls in Norton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Norton
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Whirlpool Ice Maker & Freezer Repair FAQs: Norton, VA
What should I do about a Whirlpool error code?
How do I reset my ice maker?
Why is there so much frost in my freezer?
Do you repair Whirlpool standalone freezers too?
More Freezer and Ice Maker Repair in Norton, VA
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Norton technician whether to look at water supply, cold air or the Whirlpool ice maker itself.