If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Kingsport list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Kingsport
Within 30 miles of Kingsport there are 19 appliance repair companies in our data. 3 of them are based in Kingsport itself, and the rest are spread across Johnson City (4), Bristol (3), and Greeneville (3). Of those, 1 mentions KitchenAid by name. Nearest on the list: Milhorn Appliance, around 1.9 miles out. The 19 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Kingsport. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 8 |
|---|---|
| Mention KitchenAid | 1 |
| Three nearest companies, miles away | 1.9, 2.3, 2.3 |
| Open on Saturdays (per listing) | 7 |
| Refrigerator repair in their categories | 5 |
| Name refrigeration work in their listing | 6 |
| Appliance repair companies in range (30 mi) | 19 |
Closest matches for Kingsport: Sears Appliance Repair (2.3 miles away, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (8.3 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (15.7 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Real-Time Appliance Repairs (12.1 miles away, based in Johnson City, 4.4 stars from 7 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including in-freezer ice maker, dual ice makers, undercounter freezer-drawer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology), and each one fails in its own way. On the freezer side, KitchenAid sells French door refrigerator (bottom freezer), side-by-side refrigerator, four-door refrigerator, and built-in side-by-side refrigerator.
KitchenAid Lines Technicians Work On
What Makes KitchenAid Ice Maker Repairs Different
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Water pooling under or inside the freezer
- Compressor hums but will not start
How a Freezer Service Call Usually Goes in Kingsport
More local options for any brand: ice maker repair in Kingsport and freezer repair in Kingsport.
Owner Care for KitchenAid Ice Makers
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
What KitchenAid Ice Maker and Freezer Repairs Cost
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
What Kingsport Owners Should Know
Most ice maker calls in Kingsport come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Before You Book in Kingsport
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Kingsport, TN
What should I do about a KitchenAid error code?
Do you repair KitchenAid standalone freezers too?
Should I repair or replace my KitchenAid refrigerator?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Kingsport
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Kingsport technician whether to look at water supply, cold air or the KitchenAid ice maker itself.