KitchenAid owners in Newport News usually want two things from a repair company: experience with the brand and quick access to parts. The Newport News list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Newport News
Within 30 miles of Newport News there are 40 appliance repair companies in our data. 2 of them are based in Newport News itself, and other nearby bases include Norfolk (8), Hampton (5), and Portsmouth (5). Distances run up to about 26 miles. No company within 90 miles of Newport News mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: News Appliance Repair Solutions, around 0.6 miles out. Rated companies nearby average 4.5 stars across 33 businesses.
Companies are shown by relevance and distance from Newport News. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 0.6, 2.8, 4.1 |
|---|---|
| Appliance repair companies in range (30 mi) | 49 |
| Listed as refrigerator repair | 12 |
| Listing Saturday hours | 29 |
| With 4.5+ stars and at least 10 reviews | 20 |
| Mention refrigerators, freezers or ice makers | 13 |
First up for Newport News: Appliance Service Solutions (Suffolk Appliance) (19.5 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (16.8 miles away, based in Williamsburg, 4.6 stars from 305 reviews, lists Saturday hours); Appliance Specialist (12.1 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Best Day Appliance (15.8 miles away, based in Williamsburg, 4.8 stars from 255 reviews, lists Saturday hours).
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Symptoms and First Checks
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
- An error code or temperature alarm
What an Ice Maker Technician Checks
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Newport News and freezer repair in Newport News.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Newport News, VA
Most ice maker calls in Newport News come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Newport News Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Newport News, VA
Why are my ice cubes small or hollow?
How do I reset my ice maker?
Which Newport News technicians work on KitchenAid?
More Freezer and Ice Maker Repair in Newport News, VA
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Newport News technician bring the right parts.