Most KitchenAid ice maker and freezer repairs in Richmond involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Richmond
40 repair companies serve Richmond from within 30 miles. 25 of them are based in Richmond itself, and the rest are spread across Mechanicsville (5), Midlothian (2), and Glen Allen (2). Distances run up to about 14 miles. Nearest on the list: Appliance Repair Richmond, around 1.4 miles out. No company within 90 miles of Richmond mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 30 rated companies in range average 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 10 |
|---|---|
| Open on Saturdays (per listing) | 25 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Listed as refrigerator repair | 9 |
| Three nearest companies, miles away | 1.4, 1.5, 1.6 |
| Repair companies inside 30 miles | 51 |
First up for Richmond: Appliance Doctor Inc (11.0 miles away, based in Glen Allen, 4.8 stars from 119 reviews); Mr. E Appliance Service (2.9 miles away, 4.5 stars from 312 reviews, lists Saturday hours); Mr. Appliance of Richmond (7.6 miles away, 4.8 stars from 1,293 reviews); Fusion HVAC & Appliance Repair (11.1 miles away, 4.9 stars from 460 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells dual ice makers, in-freezer ice maker, In-Door-Ice system, and 15-inch undercounter ice maker (Clear Ice Technology). Freezer styles include four-door refrigerator, built-in side-by-side refrigerator, side-by-side refrigerator, and bottom-freezer refrigerator.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
What KitchenAid Says to Check First
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
When to Call for KitchenAid Ice Maker Repair
- Ice clumping in the bucket
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Richmond and freezer repair in Richmond.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Any light, code or message on the display
Around Richmond
Most ice maker calls in Richmond come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Richmond Repair Technician
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Richmond, VA
Why is my ice maker making tiny cubes?
Is there a reset button on my ice maker?
Do you work for KitchenAid?
Is my KitchenAid ice maker worth repairing?
More Freezer and Ice Maker Repair in Richmond, VA
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Richmond technician whether to look at water supply, cold air or the KitchenAid ice maker itself.