KitchenAid owners in Big Stone Gap usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
KitchenAid Ice Maker & Freezer Repair Near Big Stone Gap
Our data shows 31 appliance repair companies inside a 60-mile radius of Big Stone Gap. 1 of them are based in Big Stone Gap itself, and the rest are spread across Johnson City (4), Kingsport (3), and Bristol (3). The farthest listed company is about 58 miles out. 1 lists KitchenAid specifically. Nearest on the list: David's Appliance Repair/, around 0.8 miles out. Across 31 rated companies, the average public rating is 4.2 stars. Big Stone Gap is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Name refrigeration work in their listing | 8 |
| Open on Saturdays (per listing) | 13 |
| Distance to the three closest (mi) | 0.8, 13.5, 21.7 |
| Mention KitchenAid | 1 |
| Companies within 60 miles | 31 |
| Listed as refrigerator repair | 6 |
Closest matches for Big Stone Gap: Sears Appliance Repair (26.4 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (35.0 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (42.4 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); David's Appliance Repair/ (0.8 miles away, 4.1 stars from 17 reviews).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells In-Door-Ice system, in-freezer ice maker, undercounter freezer-drawer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology). On the freezer side, KitchenAid sells side-by-side refrigerator, undercounter refrigerator/freezer drawers, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
When to Call for KitchenAid Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Big Stone Gap and freezer repair in Big Stone Gap.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the water dispenser still works
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Big Stone Gap, VA
Most ice maker calls in Big Stone Gap come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Big Stone Gap Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Big Stone Gap, VA
Do you work for KitchenAid?
How do I find a technician who knows KitchenAid ice makers?
What causes heavy frost buildup?
What should I do about a KitchenAid error code?
Related Repair Pages for Big Stone Gap
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.