A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Franklin list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Franklin
We found 40 appliance repair companies within 60 miles of Franklin. 1 list an address in Franklin, and the rest are spread across Chesapeake (7), Norfolk (7), and Portsmouth (5). 1 lists KitchenAid specifically. The closest is Sears Appliance Repair, about 1.1 miles away. Rated companies nearby average 4.3 stars across 31 businesses. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 18 |
|---|---|
| Mention KitchenAid | 1 |
| Repair companies inside 60 miles | 60 |
| Mention refrigerators, freezers or ice makers | 16 |
| Distance to the three closest (mi) | 1.1, 16.2, 19.6 |
| Listed as refrigerator repair | 15 |
| Listing Saturday hours | 35 |
First up for Franklin: Appliance Service Solutions (Suffolk Appliance) (26.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (1.1 miles away, 4.5 stars from 184 reviews, lists Saturday hours); Best Day Appliance (42.8 miles away, based in Williamsburg, 4.8 stars from 255 reviews, lists Saturday hours); Appliance Specialist (42.5 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Symptoms and First Checks
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- An error code or temperature alarm
- Clicking, buzzing or a loud fan
How an Ice Maker Service Call Usually Goes in Franklin
More local options for any brand: ice maker repair in Franklin and freezer repair in Franklin.
Owner Care for KitchenAid Ice Makers
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- When the water filter was last changed
- Whether the water dispenser still works
Local Notes for Franklin
Most ice maker calls in Franklin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Franklin
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Franklin, VA
Is my KitchenAid ice maker worth repairing?
Why is my ice maker making tiny cubes?
Is this KitchenAid customer service?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Franklin, VA
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Franklin technician whether to look at water supply, cold air or the KitchenAid ice maker itself.