KitchenAid owners in Portsmouth usually want two things from a repair company: experience with the brand and quick access to parts. The Portsmouth list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Portsmouth
40 repair companies serve Portsmouth from within 30 miles. 5 of them are based in Portsmouth itself, and other nearby bases include Virginia Beach (10), Norfolk (8), and Chesapeake (7). The farthest listed company is about 18 miles out. None of the repair companies near Portsmouth name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Equity Source Renovations LLC, around 1.2 miles out. The 32 rated companies in range average 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.2, 1.4, 2.1 |
|---|---|
| Open on Saturdays (per listing) | 30 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Repair companies inside 30 miles | 53 |
| Listed as refrigerator repair | 10 |
| Name refrigeration work in their listing | 12 |
At the top of the Portsmouth list: Appliance Service Solutions (Suffolk Appliance) (8.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Beach Appliance Service, LLC (10.8 miles away, based in Virginia Beach, 4.9 stars from 89 reviews); Appliance Specialist (13.6 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Ted Jones Appliance (1.4 miles away, 4.5 stars from 69 reviews).
KitchenAid Ice Makers and Freezers Technicians See
KitchenAid ice makers come in several designs, including 15-inch undercounter ice maker (Clear Ice Technology), undercounter freezer-drawer ice maker, In-Door-Ice system, and in-freezer ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), undercounter refrigerator/freezer drawers, bottom-freezer refrigerator, and side-by-side refrigerator.
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
- Freezer is too cold and freezing everything solid
How an Ice Maker Service Call Usually Goes in Portsmouth
More local options for any brand: ice maker repair in Portsmouth and freezer repair in Portsmouth.
Owner Care for KitchenAid Ice Makers
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- Any light, code or message on the display
Freezer and Ice Maker Notes for Portsmouth, VA
Most ice maker calls in Portsmouth come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Portsmouth
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Portsmouth, VA
Why are my ice cubes small or hollow?
Do you work for KitchenAid?
How do I find a technician who knows KitchenAid ice makers?
More Freezer and Ice Maker Repair in Portsmouth, VA
KitchenAid Ice Maker & Freezer Repair Near Portsmouth
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Portsmouth technician whether to look at water supply, cold air or the KitchenAid ice maker itself.