If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Carrollton list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Carrollton
We found 40 appliance repair companies within 30 miles of Carrollton. 1 of them are based in Carrollton itself, and other nearby bases include Norfolk (8), Chesapeake (7), and Portsmouth (5). The farthest listed company is about 22 miles out. Nearest on the list: Dave’s Appliance Service, around 1.4 miles out. No company within 90 miles of Carrollton mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.2 stars across 32 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 13 |
|---|---|
| Open on Saturdays (per listing) | 32 |
| Mention KitchenAid | 1 |
| Repair companies inside 30 miles | 54 |
| Name refrigeration work in their listing | 15 |
| Rated 4.5 stars or higher (10+ reviews) | 19 |
| Distance to the three closest (mi) | 1.4, 3.4, 7.0 |
First up for Carrollton: Appliance Service Solutions (Suffolk Appliance) (8.1 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Appliance Specialist (13.7 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Sears Appliance Repair (12.4 miles away, based in Tabb, 4.6 stars from 476 reviews, lists Saturday hours); Ted Jones Appliance (12.6 miles away, based in Portsmouth, 4.5 stars from 69 reviews).
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
What KitchenAid Says to Check First
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
How a Freezer Service Call Usually Goes in Carrollton
More local options for any brand: ice maker repair in Carrollton and freezer repair in Carrollton.
Keeping a KitchenAid Ice Maker and Freezer Running
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Budgeting for a KitchenAid Ice Maker Repair
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Around Carrollton
Most ice maker calls in Carrollton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Carrollton
- Do you also repair the water dispenser and supply line?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Carrollton, VA
Do you work for KitchenAid?
Which Carrollton technicians work on KitchenAid?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Carrollton, VA
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your KitchenAid display shows and when it appears. It helps a Carrollton technician bring the right parts.