A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Franklin list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Franklin
We found 40 appliance repair companies within 60 miles of Franklin. 1 of them are based in Franklin itself, and other nearby bases include Chesapeake (7), Norfolk (7), and Portsmouth (5). The farthest listed company is about 43 miles out. The closest is Sears Appliance Repair, about 1.1 miles away. 1 lists Samsung specifically. Rated companies nearby average 4.3 stars across 31 businesses. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
Companies are shown by relevance and distance from Franklin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention Samsung | 1 |
|---|---|
| Repair companies inside 60 miles | 60 |
| Name refrigeration work in their listing | 16 |
| Three nearest companies, miles away | 1.1, 16.2, 19.6 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Listing Saturday hours | 35 |
| Refrigerator repair in their categories | 15 |
At the top of the Franklin list: Sears Appliance Repair (1.1 miles away, 4.5 stars from 184 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (26.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Best Day Appliance (42.8 miles away, based in Williamsburg, 4.8 stars from 255 reviews, lists Saturday hours); Sears Appliance Repair (40.0 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
- Clicking, buzzing or a loud fan
What Gets Fixed on a Franklin Freezer Call
More local options for any brand: ice maker repair in Franklin and freezer repair in Franklin.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Franklin, VA
Most ice maker calls in Franklin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Franklin
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Franklin, VA
Why is my ice maker making tiny cubes?
How do I reset my ice maker?
Is my Samsung ice maker worth repairing?
More Freezer and Ice Maker Repair in Franklin, VA
Samsung Ice Maker & Freezer Repair Near Franklin
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.