Most KitchenAid ice maker and freezer repairs in Suffolk involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Who Works on KitchenAid Ice Makers Near Suffolk
Within 30 miles of Suffolk there are 36 appliance repair companies in our data. 3 of them are based in Suffolk itself, and other nearby bases include Norfolk (8), Chesapeake (7), and Portsmouth (5). Distances run up to about 30 miles. Nearest on the list: Appliance Doctor, around 9.0 miles out. 1 of them mentions KitchenAid in their listing or website. Across 29 rated companies, the average public rating is 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Name refrigeration work in their listing | 10 |
| Listed as refrigerator repair | 10 |
| Mention KitchenAid | 1 |
| Open on Saturdays (per listing) | 19 |
| Distance to the three closest (mi) | 9.0, 11.6, 14.6 |
| Appliance repair companies in range (30 mi) | 36 |
The leading options for Suffolk are Appliance Service Solutions (Suffolk Appliance) (11.6 miles away, 4.9 stars from 2,757 reviews); Beach Appliance Service, LLC (27.2 miles away, based in Virginia Beach, 4.9 stars from 89 reviews); Appliance Specialist (29.9 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Sears Appliance Repair (23.6 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells In-Door-Ice system, 15-inch undercounter ice maker (Clear Ice Technology), undercounter freezer-drawer ice maker, and dual ice makers.
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
What KitchenAid Says to Check First
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Signs Your KitchenAid Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Suffolk and freezer repair in Suffolk.
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Local Notes for Suffolk
Most ice maker calls in Suffolk come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Suffolk
- Is your company licensed where my state requires it, and insured?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Suffolk, VA
Can the same technician fix my KitchenAid chest or upright freezer?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
Related Repair Pages for Suffolk
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Suffolk technician whether to look at water supply, cold air or the KitchenAid ice maker itself.