If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Independent KitchenAid Ice Maker Technicians, New Bern NC
Within 60 miles of New Bern there are 27 appliance repair companies in our data. 3 list an address in New Bern, and the rest are spread across Jacksonville (5), Washington (4), and Goldsboro (3). Distances run up to about 59 miles. No company within 90 miles of New Bern mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Cavalry Appliance Service, about 0.7 miles away. The 20 rated companies in range average 4.4 stars. New Bern is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 7 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 12 |
| Open on Saturdays (per listing) | 13 |
| Name refrigeration work in their listing | 8 |
| Repair companies inside 60 miles | 27 |
| Three nearest companies, miles away | 0.7, 2.7, 3.5 |
First up for New Bern: Cavalry Appliance Service (0.7 miles away, 4.9 stars from 535 reviews); Sears Appliance Repair (28.7 miles away, based in Jacksonville, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Morehead City, 4.5 stars from 178 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), dual ice makers, in-freezer ice maker, and undercounter freezer-drawer ice maker. Freezer styles include side-by-side refrigerator, French door refrigerator (bottom freezer), four-door refrigerator, and built-in side-by-side refrigerator.
KitchenAid Lines Technicians Work On
What Makes KitchenAid Ice Maker Repairs Different
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
What KitchenAid Says to Check First
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in New Bern and freezer repair in New Bern.
Care KitchenAid Recommends
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- When the water filter was last changed
What New Bern Owners Should Know
Most ice maker calls in New Bern come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in New Bern
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: New Bern, NC
Should I repair or replace my KitchenAid refrigerator?
Why are my ice cubes small or hollow?
What should I do about a KitchenAid error code?
Is there a reset button on my ice maker?
Other Refrigeration Repair in New Bern
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a New Bern technician bring the right parts.