Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. Below are the companies within reach of New Bern, sorted by how closely they match ice machine work, then by distance and public ratings.
Ice Machine Technicians Serving New Bern, NC
27 repair companies serve New Bern from within 60 miles. 3 of them are based in New Bern itself, and the rest are spread across Jacksonville (5), Washington (4), and Goldsboro (3). The farthest listed company is about 59 miles out. Rated companies nearby average 4.4 stars across 20 businesses. The closest is Cavalry Appliance Service, about 0.7 miles away. Because the nearest shops are farther out, ask each company whether New Bern is inside its regular service area.
Companies are shown by relevance and distance from New Bern. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 13 |
|---|---|
| Mention refrigerators, freezers or ice makers | 8 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Refrigerator repair in their categories | 7 |
| Distance to the three closest (mi) | 0.7, 2.7, 3.5 |
| Repair companies inside 60 miles | 27 |
The leading options for New Bern are Cavalry Appliance Service (0.7 miles away, 4.9 stars from 535 reviews); Pro-Serv Food Equipment LLC (2.7 miles away, 4.6 stars from 74 reviews, lists Saturday hours); Andy's Appliance (35.0 miles away, based in Grimesland, 5.0 stars from 87 reviews); Aaron’s Appliance Repair (JACKSONVILLE) (26.8 miles away, based in Jacksonville, 4.0 stars from 64 reviews, lists Saturday hours).
Common Ice Machine Repairs in New Bern
When to Call About an Undercounter Ice Maker
- Ice stuck to the plate or grid in a sheet
- Loud noises during harvest or from the pump
- Machine runs constantly but the bin stays low
- Ice tastes or smells off
Inside an Ice Machine Repair Visit
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for New Bern is the better fit. Ice maker repair in New Bern.
Related guides: repair or replace a freezer or ice maker? or ice maker repair cost.
Water, Drains and Power
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Wine coolers and beverage centers call for a dedicated, properly grounded 115-volt, 15-amp outlet, not a GFI circuit or a switch-controlled outlet. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)
What Ice Machine Repairs Cost
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Freestanding ice maker repair: $100–$300 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What New Bern Owners Should Know
Most ice machine calls in New Bern come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a New Bern Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you check the drain and drain pump as well as the ice-making side?
- Will you clean and descale the machine as part of the visit, and what cleaner do you use?
Ice Machine Repair FAQs: New Bern, NC
Do you cover New Bern and nearby towns?
Why is my undercounter ice maker not making ice?
Why is my undercounter ice maker leaking?
What does an undercounter ice maker repair cost?
Related Repair Pages for New Bern
Ice Machine Repair in Nearby Cities
A note on whether the machine is making no ice, slow ice or cloudy ice, plus the model number, makes any ice machine repair in New Bern faster.