A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Charlotte list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Charlotte
40 repair companies serve Charlotte from within 30 miles. 27 list an address in Charlotte, and other nearby bases include Matthews (8), Pineville (4), and Mint Hill (1). The farthest listed company is about 11 miles out. The closest is CLT Appliance Repair, LLC, about 1.3 miles away. No company within 90 miles of Charlotte mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 37 rated companies, the average public rating is 4.8 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 24 |
|---|---|
| Listing Saturday hours | 46 |
| Distance to the three closest (mi) | 1.3, 1.4, 1.5 |
| Companies within 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 33 |
| Listed as refrigerator repair | 23 |
First up for Charlotte: CLT Appliance Repair, LLC (1.3 miles away, 4.9 stars from 682 reviews, lists Saturday hours); CLT Appliance Repair (10.6 miles away, 4.9 stars from 532 reviews, lists Saturday hours); Hey Key Appliance & HVAC Repair (6.8 miles away, 4.9 stars from 500 reviews, lists Saturday hours); SmartFix Appliance Repair (8.2 miles away, 4.9 stars from 1,197 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including In-Door-Ice system, dual ice makers, in-freezer ice maker, and undercounter freezer-drawer ice maker, and each one fails in its own way. Freezer styles include four-door refrigerator, side-by-side refrigerator, French door refrigerator (bottom freezer), and undercounter refrigerator/freezer drawers.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Ice maker or ice compartment frozen over
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
How an Ice Maker Service Call Usually Goes in Charlotte
Compare with technicians who work on every brand: ice maker repair in Charlotte and freezer repair in Charlotte.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
What KitchenAid Ice Maker and Freezer Repairs Cost
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Charlotte
Most ice maker calls in Charlotte come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Charlotte
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Charlotte, NC
Is there a reset button on my ice maker?
Why is my KitchenAid refrigerator showing a code?
Do you repair KitchenAid standalone freezers too?
Related Repair Pages for Charlotte
KitchenAid Ice Maker & Freezer Repair Near Charlotte
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Charlotte technician whether to look at water supply, cold air or the KitchenAid ice maker itself.