LG owners in New Bern usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving New Bern, with those that mention LG first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with LG, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on LG Ice Makers Near New Bern
Our data shows 27 appliance repair companies inside a 60-mile radius of New Bern. 3 of them are based in New Bern itself, and other nearby bases include Jacksonville (5), Washington (4), and Goldsboro (3). Nearest on the list: Cavalry Appliance Service, around 0.7 miles out. No company within 90 miles of New Bern mentions LG by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 20 businesses. Because the nearest shops are farther out, ask each company whether New Bern is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 12 |
|---|---|
| Listed as refrigerator repair | 7 |
| Distance to the three closest (mi) | 0.7, 2.7, 3.5 |
| Open on Saturdays (per listing) | 13 |
| Mention refrigerators, freezers or ice makers | 8 |
| Repair companies inside 60 miles | 27 |
First up for New Bern: Cavalry Appliance Service (0.7 miles away, 4.9 stars from 535 reviews); Sears Appliance Repair (28.7 miles away, based in Jacksonville, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Morehead City, 4.5 stars from 178 reviews, lists Saturday hours); Pro-Serv Food Equipment LLC (2.7 miles away, 4.6 stars from 74 reviews, lists Saturday hours).
LG Ice Makers and Freezers Technicians See
Know which LG ice maker you have before you call: LG sells Craft Ice (round ice spheres), dual ice makers, and Slim SpacePlus ice system.
LG Ice and Freezer Features
How LG Ice Makers and Freezers Work
Ice that builds up at the bottom of the freezer usually means a blocked freezer drain, so defrost water refreezes instead of reaching the drain tray. Source: LG USA - LG Refrigerator: Troubleshooting Ice Buildup in an LG Refrigerator
LG Symptoms and First Checks
- Ice maker frozen / ice buildup. Ice forming at the bottom of the freezer points to a blocked drain, so unplug the unit and leave the doors open until all the ice melts, which can take one to three days. Source: LG USA - LG Refrigerator: Troubleshooting Ice Buildup in an LG Refrigerator
- Water or ice at the bottom of the freezer. Defrost water may be bypassing the drain tray, so unplug the unit, leave the doors open until all ice melts, then restart it. Source: LG USA - LG Refrigerator Troubleshooting: Leaking Inside My LG Refrigerator
What LG Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| dS | Defrost temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| FS | Freezer temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| dH | Defrost heating fault: the defrost sensor did not warm up enough within the expected time after defrost began. Source: LG USA - LG Refrigerator Error Codes |
LG smart refrigerators include Smart Diagnosis self-diagnostic tools, and Wi-Fi models can run diagnostics through the LG ThinQ app. Source: LG USA - InstaView Refrigerators
When to Call for LG Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Ice tastes or smells off
- No ice at all, or only a few cubes a day
What Gets Fixed on a New Bern Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in New Bern and freezer repair in New Bern.
Keeping an LG Ice Maker and Freezer Running
- Replace the water filter if it has been in use longer than six months, and run about 2.5 gallons through the dispenser afterward to purge air. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Clean the door gaskets with warm water or mild detergent and keep food from blocking the doors, since leaky seals cause freezer frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
Brand guides: LG Ice Maker Not Working: Causes and Fixes, LG Freezer Not Freezing: What to Check.
What LG Ice Maker and Freezer Repairs Cost
An LG ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
What New Bern Owners Should Know
Most ice maker calls in New Bern come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a New Bern Repair Technician
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
LG Ice Maker & Freezer Repair FAQs: New Bern, NC
Do you work for LG?
Do you repair LG standalone freezers too?
What should I do about an LG error code?
More Freezer and Ice Maker Repair in New Bern, NC
LG Ice Maker & Freezer Repair in Nearby Cities
Nearby Towns Served From New Bern
The technicians listed for New Bern also cover smaller towns nearby, including James City. If you are in one of them, the companies above are your closest LG ice maker and freezer repair options, and our helpline covers you too.
Before you call, find the model and serial number on your LG refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.