If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
KitchenAid Ice Maker & Freezer Repair Near Winston-Salem
Our data shows 40 appliance repair companies inside a 30-mile radius of Winston-Salem. 9 list an address in Winston-Salem, and the rest are spread across High Point (11), Kernersville (5), and Thomasville (5). No company within 90 miles of Winston-Salem mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Advance Appliance., about 0.9 miles away. Rated companies nearby average 4.7 stars across 20 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 38 |
|---|---|
| Appliance repair companies in range (30 mi) | 55 |
| Three nearest companies, miles away | 0.9, 1.1, 1.5 |
| Refrigerator repair in their categories | 5 |
| Name refrigeration work in their listing | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
First up for Winston-Salem: Sears Appliance Repair (8.3 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Convenient Appliance Service (3.4 miles away, 4.9 stars from 2,279 reviews); John Michael & Associates, Inc. (16.6 miles away, based in High Point, 4.7 stars from 230 reviews); Prime Appliance Repair (4.6 miles away, 5.0 stars from 8 reviews).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, undercounter freezer-drawer ice maker, 15-inch undercounter ice maker (Clear Ice Technology), and In-Door-Ice system. Freezer styles include French door refrigerator (bottom freezer), four-door refrigerator, undercounter refrigerator/freezer drawers, and built-in side-by-side refrigerator.
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- Ice maker or ice compartment frozen over
- An ice maker light or error code on the display
Inside a Freezer Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Winston-Salem and freezer repair in Winston-Salem.
Keeping a KitchenAid Ice Maker and Freezer Running
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Winston-Salem
Most ice maker calls in Winston-Salem come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Winston-Salem
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Winston-Salem, NC
How do I reset my ice maker?
Why is my ice maker making tiny cubes?
Do you work for KitchenAid?
Can the same technician fix my KitchenAid chest or upright freezer?
Other Refrigeration Repair in Winston-Salem
KitchenAid Ice Maker & Freezer Repair Near Winston-Salem
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.