If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Jacksonville, with those that mention KitchenAid first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Independent KitchenAid Ice Maker Technicians, Jacksonville NC
36 repair companies serve Jacksonville from within 60 miles. 5 list an address in Jacksonville, and other nearby bases include Wilmington (11), New Bern (3), and Goldsboro (3). Nearest on the list: Sears Appliance Repair, around 2.7 miles out. No company within 90 miles of Jacksonville mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 29 rated companies, the average public rating is 4.3 stars. Jacksonville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Jacksonville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 60 miles | 36 |
|---|---|
| Listed as refrigerator repair | 9 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Listing Saturday hours | 18 |
| Name refrigeration work in their listing | 10 |
| Three nearest companies, miles away | 2.7, 3.6, 3.7 |
Closest matches for Jacksonville: Sears Appliance Repair (2.7 miles away, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (4.0 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours); Aaron’s Appliance Repair (JACKSONVILLE) (4.6 miles away, 4.0 stars from 64 reviews, lists Saturday hours); Cavalry Appliance Service (30.8 miles away, based in New Bern, 4.9 stars from 535 reviews).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including dual ice makers, in-freezer ice maker, In-Door-Ice system, and 15-inch undercounter ice maker (Clear Ice Technology), and each one fails in its own way. On the freezer side, KitchenAid sells bottom-freezer refrigerator, undercounter refrigerator/freezer drawers, four-door refrigerator, and built-in side-by-side refrigerator.
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common KitchenAid Ice Maker and Freezer Problems
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
- Ice maker clicks or hums but does not fill
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- When the water filter was last changed
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Jacksonville
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Jacksonville
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Jacksonville, NC
How do I reset my ice maker?
What causes heavy frost buildup?
Which Jacksonville technicians work on KitchenAid?
Why is my KitchenAid refrigerator showing a code?
Other Refrigeration Repair in Jacksonville
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Jacksonville technician bring the right parts.