Most KitchenAid ice maker and freezer repairs in Apex involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Who Works on KitchenAid Ice Makers Near Apex
40 repair companies serve Apex from within 30 miles. 2 list an address in Apex, and the rest are spread across Raleigh (17), Durham (7), and Cary (6). Distances run up to about 19 miles. No company within 90 miles of Apex mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 1.7 miles from Apex. Across 38 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 28 |
|---|---|
| Refrigerator repair in their categories | 15 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 16 |
| Three nearest companies, miles away | 1.7, 1.9, 4.0 |
| Listing Saturday hours | 35 |
The leading options for Apex are Mr. Appliance of Cary (5.8 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); AMC Appliance Repair- Durham, North Carolina (17.8 miles away, based in Durham, 5.0 stars from 139 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (17.7 miles away, based in Durham, 4.9 stars from 173 reviews); Sears Appliance Repair (1.7 miles away, 4.4 stars from 236 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, in-freezer ice maker, 15-inch undercounter ice maker (Clear Ice Technology), and In-Door-Ice system, and each one fails in its own way. On the freezer side, KitchenAid sells bottom-freezer refrigerator, undercounter refrigerator/freezer drawers, French door refrigerator (bottom freezer), and four-door refrigerator.
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Says to Check First
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
When to Call for KitchenAid Ice Maker Repair
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- An ice maker light or error code on the display
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Apex and freezer repair in Apex.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the water dispenser still works
Around Apex
Most ice maker calls in Apex come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Apex
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Apex, NC
Why is my ice maker making tiny cubes?
Why is there so much frost in my freezer?
Is this KitchenAid customer service?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Apex, NC
KitchenAid Ice Maker & Freezer Repair Near Apex
Write down any code or light your KitchenAid display shows and when it appears. It helps a Apex technician bring the right parts.