If your Kenmore ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Winston-Salem list starts with companies that name Kenmore, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore refrigerators and freezers were sold through Sears for decades, so many owners look for Sears appliance repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite models; they are not Sears.
Kenmore Ice Maker & Freezer Repair Near Winston-Salem
Within 30 miles of Winston-Salem there are 40 appliance repair companies in our data. 9 of them are based in Winston-Salem itself, and the rest are spread across High Point (11), Kernersville (5), and Thomasville (5). The closest is Advance Appliance., about 0.9 miles away. No company within 90 miles of Winston-Salem mentions Kenmore by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 20 rated companies, the average public rating is 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 12 |
|---|---|
| Listed as refrigerator repair | 5 |
| Companies within 30 miles | 55 |
| Listing Saturday hours | 38 |
| Distance to the three closest (mi) | 0.9, 1.1, 1.5 |
| Name refrigeration work in their listing | 5 |
First up for Winston-Salem: Sears Appliance Repair (8.3 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Convenient Appliance Service (3.4 miles away, 4.9 stars from 2,279 reviews); Prime Appliance Repair (4.6 miles away, 5.0 stars from 8 reviews); John Michael & Associates, Inc. (16.6 miles away, based in High Point, 4.7 stars from 230 reviews).
Kenmore Ice and Freezer Features
How Kenmore Ice Makers and Freezers Work
Kenmore explains that in a cold room the thermostat in a standard refrigerator can sense the cabinet as cold enough, so the compressor stays off and food in the freezer can thaw. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Common Kenmore Ice Maker and Freezer Problems
- Freezer thawing in a cold garage. Kenmore says a standard refrigerator in a room below about 45°F may not run its compressor enough, and recommends a garage-ready model built for a wide temperature range. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
What a Freezer Technician Checks
Not sure it is a Kenmore problem? The general pages cover every brand: ice maker repair in Winston-Salem and freezer repair in Winston-Salem.
Care Kenmore Recommends
- Kenmore rates its garage-ready models for surrounding temperatures from 45°F to 110°F and notes that standard refrigerators struggle below 45°F. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
- A new Kenmore refrigerator reaches a usable fresh food temperature in about 4 to 6 hours, but the freezer needs 12 to 24 hours to settle at its 0°F target. Source: Kenmore - FAQ: How long does it take for a new fridge to reach its designated temperature?
What Kenmore Ice Maker and Freezer Repairs Cost
A Kenmore ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Winston-Salem Owners Should Know
Most ice maker calls in Winston-Salem come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Winston-Salem Repair Technician
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Kenmore Ice Maker & Freezer Repair FAQs: Winston-Salem, NC
What should I do about a Kenmore error code?
How do I reset my ice maker?
Why are my ice cubes small or hollow?
Related Repair Pages for Winston-Salem
Kenmore Ice Maker & Freezer Repair Near Winston-Salem
Write down any code or light your Kenmore display shows and when it appears. It helps a Winston-Salem technician bring the right parts.