A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. The Winston-Salem list below starts with companies that show freezer or refrigeration work in their listings, followed by other appliance repair companies nearby.
Freezer Repair Companies Near Winston-Salem
We found 40 appliance repair companies within 30 miles of Winston-Salem. 9 list an address in Winston-Salem, and the rest are spread across High Point (11), Kernersville (5), and Thomasville (5). Distances run up to about 23 miles. 3 of them mention freezer or refrigeration work in their listing or website. Nearest on the list: Advance Appliance., around 0.9 miles out. Across 20 rated companies, the average public rating is 4.7 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 12 |
|---|---|
| Mention refrigerators, freezers or ice makers | 5 |
| Companies within 30 miles | 55 |
| Listed as refrigerator repair | 5 |
| Distance to the three closest (mi) | 0.9, 1.1, 1.5 |
| Listing Saturday hours | 38 |
At the top of the Winston-Salem list: Sears Appliance Repair (8.3 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Sears Appliance Repair (23.9 miles away, based in Greensboro, 4.4 stars from 955 reviews, lists Saturday hours); John Michael & Associates, Inc. (16.6 miles away, based in High Point, 4.7 stars from 230 reviews); Davie Major Appliance Repair (22.7 miles away, based in Mocksville, 4.9 stars from 188 reviews).
When to Call for Freezer Repair
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
- An error code or temperature alarm
- Freezer runs constantly but stays warm
The Usual Freezer Culprits in Winston-Salem
What Gets Fixed on a Winston-Salem Freezer Call
Troubleshooting first? Start with repair or replace a freezer or ice maker? or freezer not freezing.
Refrigerant and Sealed-System Work
Intentionally venting refrigerant while maintaining, servicing, repairing or disposing of refrigeration equipment is prohibited; only limited releases, such as de minimis amounts during good-faith recovery, are allowed. Source: U.S. EPA - Stationary Refrigeration: Prohibition on Venting Refrigerants
Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
What Freezer Repair Costs in Winston-Salem
A freezer repair is usually a fan, a defrost part, a control or a gasket plus labor. Reference ranges from published cost guides:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Local Notes for Winston-Salem
Most freezer calls in Winston-Salem come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Winston-Salem Repair Technician
- Can you give a written estimate before ordering parts?
- Will you check the defrost system, fans and controls before looking at the sealed system?
- Is the technician certified to handle refrigerant if the problem turns out to be a leak or the compressor?
Freezer Repair FAQs: Winston-Salem, NC
What should I do with the food while I wait?
Which areas near Winston-Salem do these technicians cover?
How cold should a freezer be?
Brand-Specific Ice Maker and Freezer Repair, Winston-Salem
Freezer Repair in Nearby Cities
Write down the model and serial number from the label (inside the door frame, on a side wall or at the back of a chest freezer) and note any code on the display. It saves a Winston-Salem technician a trip for parts.