Most KitchenAid ice maker and freezer repairs in Matthews involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Matthews list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Who Works on KitchenAid Ice Makers Near Matthews
We found 40 appliance repair companies within 30 miles of Matthews. 12 list an address in Matthews, and the rest are spread across Charlotte (15), Indian Trail (6), and Monroe (4). The farthest listed company is about 10 miles out. The closest is Wolf Elite Home Solutions, about 0.5 miles away. No company within 90 miles of Matthews mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.9 stars across 37 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 48 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 36 |
| Appliance repair companies in range (30 mi) | 60 |
| Refrigerator repair in their categories | 23 |
| Mention refrigerators, freezers or ice makers | 24 |
| Three nearest companies, miles away | 0.5, 0.6, 0.6 |
The leading options for Matthews are CLT Appliance Repair (7.6 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours); CLT Appliance Repair, LLC (9.6 miles away, based in Charlotte, 4.9 stars from 682 reviews, lists Saturday hours); Almaks Appliance Repair in Charlotte (1.2 miles away, 4.9 stars from 67 reviews); AlphaGood Appliance Repair (3.7 miles away, based in Charlotte, 5.0 stars from 115 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, 15-inch undercounter ice maker (Clear Ice Technology), dual ice makers, and In-Door-Ice system. On the freezer side, KitchenAid sells built-in side-by-side refrigerator, side-by-side refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice clumping in the bucket
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Matthews and freezer repair in Matthews.
Care KitchenAid Recommends
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
What Matthews Owners Should Know
Most ice maker calls in Matthews come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Matthews
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Matthews, NC
Is this KitchenAid customer service?
Why is there so much frost in my freezer?
Why is my KitchenAid refrigerator showing a code?
Should I repair or replace my KitchenAid refrigerator?
Other Refrigeration Repair in Matthews
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.