LG owners in Matthews usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions LG and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by LG. If your appliance is still under manufacturer coverage, contact LG directly.
LG Ice Maker & Freezer Repair Near Matthews
40 repair companies serve Matthews from within 30 miles. 12 list an address in Matthews, and the rest are spread across Charlotte (15), Indian Trail (6), and Monroe (4). The closest is Wolf Elite Home Solutions, about 0.5 miles away. None of the repair companies near Matthews name LG in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.9 stars across 37 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.5, 0.6, 0.6 |
|---|---|
| Listing Saturday hours | 48 |
| Refrigerator repair in their categories | 23 |
| Name refrigeration work in their listing | 24 |
| Companies within 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 36 |
First up for Matthews: CLT Appliance Repair, LLC (9.6 miles away, based in Charlotte, 4.9 stars from 682 reviews, lists Saturday hours); Urgent Appliance Repair (8.7 miles away, based in Monroe, 5.0 stars from 159 reviews, lists Saturday hours); Almaks Appliance Repair in Charlotte (1.2 miles away, 4.9 stars from 67 reviews); CLT Appliance Repair (7.6 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours).
LG Ice and Freezer Designs
LG ice makers come in several designs, including Craft Ice (round ice spheres), Slim SpacePlus ice system, and dual ice makers, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, French door refrigerator (bottom freezer drawer), double-freezer French door refrigerator, and counter-depth upright (column) freezer.
Know Your LG Ice Maker
How LG Ice Makers and Freezers Work
Depending on the model, the ice maker is switched by a power switch on its left side or by an Ice On/Off control on the panel, which may need the control lock released first. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
LG's ice makers run at 20 to 120 psi (40 to 120 psi on filtered models); the fill valve relies on pressure to snap shut, so low pressure can let it drip and overfill the tray, while high pressure calls for a regulator. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
What LG Says to Check First
- Ice maker leaking / tray overfilling. Overfilling is usually a water pressure problem, so check pressure at an outside faucet and adjust the supply valve or add a regulator before running the ice maker test. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
- Ice maker frozen / ice buildup. Ice forming at the bottom of the freezer points to a blocked drain, so unplug the unit and leave the doors open until all the ice melts, which can take one to three days. Source: LG USA - LG Refrigerator: Troubleshooting Ice Buildup in an LG Refrigerator
The LG Ice Maker Test
On ice makers with a tray, press and hold the test button under the tray for about three seconds (models without a tray use a paper clip through the access hole) until the tray or arms turn, with a towel underneath; a new install allows only one test in the first two hours. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
Reading an LG Error Code
| Code | What it means |
|---|---|
| dH | Defrost heating fault: the defrost sensor did not warm up enough within the expected time after defrost began. Source: LG USA - LG Refrigerator Error Codes |
| FF | Freezer fan motor fault. Source: LG USA - LG Refrigerator Error Codes |
| FS | Freezer temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
LG smart refrigerators include Smart Diagnosis self-diagnostic tools, and Wi-Fi models can run diagnostics through the LG ThinQ app. Source: LG USA - InstaView Refrigerators
Signs Your LG Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Small, hollow or misshapen cubes
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Matthews and freezer repair in Matthews.
Care LG Recommends
- Replace the water filter if it has been in use longer than six months, and run about 2.5 gallons through the dispenser afterward to purge air. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Most models default to 0° in the freezer and 37° in the fresh-food section; confirm both settings before looking for other causes of frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
Brand guides: LG Ice Maker Not Working: Causes and Fixes, LG Freezer Not Freezing: What to Check.
Budgeting for an LG Ice Maker Repair
Price the repair before replacing an LG refrigerator or freezer. Published ranges for common jobs:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for an LG Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Around Matthews
Most ice maker calls in Matthews come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Matthews
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
LG Ice Maker & Freezer Repair FAQs: Matthews, NC
Why are my ice cubes small or hollow?
What causes heavy frost buildup?
How do I reset my ice maker?
Other Refrigeration Repair in Matthews
More LG Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Matthews technician whether to look at water supply, cold air or the LG ice maker itself.