When a freezer in Matthews starts to warm, the first question is whether it is a setting, a blocked vent, a door that is not sealing or a failed part. This page lists independent appliance repair companies serving Matthews and the Mecklenburg County area, with companies that mention freezer or refrigeration work shown first.
Local Freezer Repair in Matthews, NC
40 repair companies serve Matthews from within 30 miles. 12 of them are based in Matthews itself, and the rest are spread across Charlotte (15), Indian Trail (6), and Monroe (4). Distances run up to about 10 miles. 16 of them mention freezer or refrigeration work in their listing or website. The closest is Wolf Elite Home Solutions, about 0.5 miles away. Across 37 rated companies, the average public rating is 4.9 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 36 |
|---|---|
| Companies within 30 miles | 60 |
| Distance to the three closest (mi) | 0.5, 0.6, 0.6 |
| Refrigerator repair in their categories | 23 |
| Open on Saturdays (per listing) | 48 |
| Mention refrigerators, freezers or ice makers | 24 |
Closest matches for Matthews: Smartfix Appliance & Refrigerator Repair (6.5 miles away, based in Indian Trail, 4.9 stars from 438 reviews, lists Saturday hours); ProLine Appliance repair (7.5 miles away, based in Charlotte, 5.0 stars from 142 reviews, lists Saturday hours); Urgent Appliance Repair (8.7 miles away, based in Monroe, 5.0 stars from 159 reviews, lists Saturday hours); CLT Appliance Repair (7.6 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours).
When to Call for Freezer Repair
- Food is soft or ice cream will not stay firm
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- Water pooling under or inside the freezer
What Usually Goes Wrong
How a Freezer Service Call Usually Goes in Matthews
Troubleshooting first? Start with lg freezer not freezing or repair or replace a freezer or ice maker?.
Safety Before Any Repair
Children can become trapped and suffocate in old, unused refrigerators; remove the doors before storing or discarding one, or chain and padlock a door that cannot be removed. Source: CPSC - CPSC Warns About Children Suffocating in Old, Unused Refrigerators
Manual-defrost freezers use about half the energy of automatic-defrost models, but only if they are defrosted before frost reaches about a quarter inch. Source: ENERGY STAR - Freezers
Repair or Replace Your Freezer?
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Around Matthews
Most freezer calls in Matthews come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Matthews Repair Technician
- Can you give a written estimate before ordering parts?
- Is the technician certified to handle refrigerant if the problem turns out to be a leak or the compressor?
- Will you check the defrost system, fans and controls before looking at the sealed system?
Freezer Repair FAQs: Matthews, NC
Why is my freezer not freezing?
Do you cover Matthews and nearby towns?
Is my freezer worth fixing?
Ice Maker and Freezer Repair by Brand in Matthews
Freezer Repair Near Matthews
Write down the model and serial number from the label (inside the door frame, on a side wall or at the back of a chest freezer) and note any code on the display. It saves a Matthews technician a trip for parts.