Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. The Matthews list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.
Who Repairs Ice Machines Near Matthews
We found 40 appliance repair companies within 30 miles of Matthews. 12 list an address in Matthews, and other nearby bases include Charlotte (15), Indian Trail (6), and Monroe (4). The farthest listed company is about 10 miles out. Across 37 rated companies, the average public rating is 4.9 stars. Nearest on the list: Wolf Elite Home Solutions, around 0.5 miles out.
Companies are shown by relevance and distance from Matthews. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 48 |
|---|---|
| Listed as refrigerator repair | 23 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention refrigerators, freezers or ice makers | 24 |
| Three nearest companies, miles away | 0.5, 0.6, 0.6 |
| Rated 4.5 stars or higher (10+ reviews) | 36 |
First up for Matthews: CLT Appliance Repair (7.6 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours); Smartfix Appliance & Refrigerator Repair (6.5 miles away, based in Indian Trail, 4.9 stars from 438 reviews, lists Saturday hours); CLT Appliance Repair, LLC (9.6 miles away, based in Charlotte, 4.9 stars from 682 reviews, lists Saturday hours); AlphaGood Appliance Repair (3.7 miles away, based in Charlotte, 5.0 stars from 115 reviews, lists Saturday hours).
What Goes Wrong With Ice Machines
When to Call About an Undercounter Ice Maker
- Ice tastes or smells off
- No ice, or far less ice than it used to make
- Water leaking under the machine or cabinet
- Ice stuck to the plate or grid in a sheet
How an Ice Machine Service Call Usually Goes in Matthews
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Matthews is the better fit. Ice maker repair in Matthews.
Related guides: ice maker repair cost or repair or replace a freezer or ice maker?.
Ice Machine Safety Notes
Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature
What Ice Machine Repairs Cost
Before replacing an ice machine in Matthews, compare the repair with a new unit. Published ranges from cost guides:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Around Matthews
Most ice machine calls in Matthews come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Matthews Repair Technician
- Can you give a written estimate before ordering parts?
- Can you check the drain and drain pump as well as the ice-making side?
- What guarantee do you give on parts and labor?
Ice Machine Repair FAQs: Matthews, NC
Why did my ice machine stop making ice?
Is the helpline a manufacturer?
Why is my undercounter ice maker leaking?
How often should an ice machine be cleaned?
More Freezer and Ice Maker Repair in Matthews, NC
Ice Machine Repair Near Matthews
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Matthews technician a trip for parts.