A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Porters Neck list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Porters Neck
14 repair companies serve Porters Neck from within 30 miles. Other nearby bases include Wilmington (11), Rocky Point (1), and Navassa (1). The farthest listed company is about 25 miles out. Nearest on the list: Mastertech Services Inc, around 2.5 miles out. No company within 90 miles of Porters Neck mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 13 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 30 miles | 14 |
|---|---|
| Refrigerator repair in their categories | 2 |
| Mention refrigerators, freezers or ice makers | 2 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Listing Saturday hours | 6 |
| Three nearest companies, miles away | 2.5, 3.4, 5.7 |
First up for Porters Neck: Mr. Appliance of Wilmington NC (7.5 miles away, based in Wilmington, 4.8 stars from 1,215 reviews); Appliance Service Co (11.6 miles away, based in Wilmington, 4.7 stars from 240 reviews); Pristine Grills (6.1 miles away, based in Wilmington, 5.0 stars from 25 reviews, lists Saturday hours); Island Appliance Repair (13.1 miles away, based in Navassa, 4.8 stars from 647 reviews).
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
How a Freezer Service Call Usually Goes in Porters Neck
More local options for any brand: ice maker repair in Porters Neck and freezer repair in Porters Neck.
Owner Care for KitchenAid Ice Makers
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Porters Neck
Most ice maker calls in Porters Neck come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Porters Neck
- Can you give a written estimate before ordering parts?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Porters Neck, NC
Is my KitchenAid ice maker worth repairing?
Which Porters Neck technicians work on KitchenAid?
Do you work for KitchenAid?
Can the same technician fix my KitchenAid chest or upright freezer?
Other Refrigeration Repair in Porters Neck
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your KitchenAid display shows and when it appears. It helps a Porters Neck technician bring the right parts.