A Whirlpool ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Whirlpool and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Whirlpool. Listed companies are independent technicians who repair Whirlpool ice makers and freezers along with other brands.
Whirlpool Ice Maker & Freezer Repair Near Jacksonville
Our data shows 36 appliance repair companies inside a 60-mile radius of Jacksonville. 5 of them are based in Jacksonville itself, and other nearby bases include Wilmington (11), New Bern (3), and Goldsboro (3). None of the repair companies near Jacksonville name Whirlpool in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Sears Appliance Repair, around 2.7 miles out. Across 29 rated companies, the average public rating is 4.3 stars. Because the nearest shops are farther out, ask each company whether Jacksonville is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 2.7, 3.6, 3.7 |
|---|---|
| Listing Saturday hours | 18 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Listed as refrigerator repair | 9 |
| Name refrigeration work in their listing | 10 |
| Companies within 60 miles | 36 |
The leading options for Jacksonville are Sears Appliance Repair (2.7 miles away, 4.6 stars from 234 reviews, lists Saturday hours); Cavalry Appliance Service (30.8 miles away, based in New Bern, 4.9 stars from 535 reviews); Mr. Appliance of Wilmington NC (41.7 miles away, based in Wilmington, 4.8 stars from 1,215 reviews); Sears Appliance Repair (4.0 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours).
Know Your Whirlpool Ice Maker
What a Whirlpool Technician Deals With
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
The freestanding ice makers need 30 to 120 psi of water pressure, a room above 45°F, and production drops in rooms over 90°F. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What Whirlpool Says to Check First
- Ice maker leaking. Confirm the water filter is installed correctly and look for a loose water connection at the back of the unit or the hinge area. Source: Whirlpool Product Help - Leaking from the Ice Maker - Bottom Freezer Refrigerator
- Ice dispenser not working. First confirm whether the ice maker is producing ice at all, and if ice is made but not dropping, unplug the refrigerator for about a minute to reset it. Source: Whirlpool Product Help - Not Dispensing Ice - Refrigerator
Before You Call: The Whirlpool Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- Ice tastes or smells off
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Keeping a Whirlpool Ice Maker and Freezer Running
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
What Whirlpool Ice Maker and Freezer Repairs Cost
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Whirlpool Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Around Jacksonville
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Jacksonville
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Whirlpool Ice Maker & Freezer Repair FAQs: Jacksonville, NC
Why are my ice cubes small or hollow?
Do you work for Whirlpool?
Is there a reset button on my ice maker?
Can the same technician fix my Whirlpool chest or upright freezer?
Other Refrigeration Repair in Jacksonville
Whirlpool Ice Maker & Freezer Repair Near Jacksonville
Write down any code or light your Whirlpool display shows and when it appears. It helps a Jacksonville technician bring the right parts.