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Ice Machine Repair in Jacksonville, NC

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Jacksonville.

Undercounter ice maker quit in Jacksonville?
One call connects you with a local technician who repairs undercounter and standalone ice makers.
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✓11 companies listed for Jacksonville✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention ice machines and refrigeration at the top.

Local Ice Machine Repair in Jacksonville, NC

36 repair companies serve Jacksonville from within 60 miles. 5 of them are based in Jacksonville itself, and the rest are spread across Wilmington (11), New Bern (3), and Goldsboro (3). Distances run up to about 60 miles. Sears Appliance Repair is the nearest, roughly 2.7 miles from Jacksonville. Rated companies nearby average 4.3 stars across 29 businesses. Jacksonville is a smaller market, so expect a longer drive and ask whether a trip charge applies.

Appliance Repair
Bell's Appliance Inc
3301 Richlands Hwy, Jacksonville, NC 28540
5.5 mi from Jacksonville
★★★★½ 4.6 (1,038 reviews)
Saturday hours
Refrigerator & Freezer Repair
Aaron’s Appliance Repair (JACKSONVILLE)
151 Thomas Humphrey Rd, Jacksonville, NC 28546
4.6 mi from Jacksonville
★★★★ 4.0 (64 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
344 Jacksonville Mall, Jacksonville, NC 28546
2.7 mi from Jacksonville
★★★★½ 4.6 (234 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
175 Freedom Way, Midway Park, NC 28544
4.0 mi from Jacksonville
★★★★½ 4.3 (83 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Cavalry Appliance Service
1210-H Highland Ave, New Bern, NC 28562
30.8 mi from Jacksonville
★★★★★ 4.9 (535 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Mr. Appliance of Wilmington NC
3001 Flight Path Dr Ste 3, Wilmington, NC 28405
41.7 mi from Jacksonville
★★★★★ 4.8 (1,215 reviews)
Mentions refrigerators
Appliance Repair
Johnny's Appliance Repair
1343A NC-210, Sneads Ferry, NC 28460
14.4 mi from Jacksonville
★★★★½ 4.6 (92 reviews)
Refrigerator & Freezer Repair
Sears Appliance Repair
703 N Berkeley Blvd, Goldsboro, NC 27534
54.5 mi from Jacksonville
★★★★½ 4.7 (225 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Appliance Service Co
2235 Carolina Beach Rd, Wilmington, NC 28401
47.9 mi from Jacksonville
★★★★½ 4.7 (240 reviews)
Mentions refrigerators
Appliance Repair
Highland Appliance
2200 W Vernon Ave Ste B, Kinston, NC 28504
39.3 mi from Jacksonville
★★★★★ 4.8 (191 reviews)
Appliance Repair
Pro-Serv Food Equipment LLC
205 S Glenburnie Rd, New Bern, NC 28562
33.4 mi from Jacksonville
★★★★½ 4.6 (74 reviews)
Saturday hours

Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.

Jacksonville repair companies in numbers
Distance to the three closest (mi)2.7, 3.6, 3.7
Mention refrigerators, freezers or ice makers10
Rated 4.5 stars or higher (10+ reviews)16
Appliance repair companies in range (60 mi)36
Open on Saturdays (per listing)18
Listed as refrigerator repair9

At the top of the Jacksonville list: Bell's Appliance Inc (5.5 miles away, 4.6 stars from 1,038 reviews, lists Saturday hours); Aaron’s Appliance Repair (JACKSONVILLE) (4.6 miles away, 4.0 stars from 64 reviews, lists Saturday hours); Sears Appliance Repair (2.7 miles away, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (4.0 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours).

⚡ One call to reach a local ice machine repair company
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Why Ice Machines Slow Down or Stop

Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.
Condenser and airflowBuilt-in machines draw air through the front grille. A dirty condenser or a blocked grille makes the machine run warm and slow.
Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.

Signs Your Ice Machine Needs a Technician

  • White scale on the visible water parts
  • No ice, or far less ice than it used to make
  • Blinking light or error code
  • Machine runs constantly but the bin stays low

How an Ice Machine Service Call Usually Goes in Jacksonville

Condenser and grilleThe condenser behind the front grille is cleaned, since built-in machines rely on front airflow to shed heat.
ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Jacksonville is the better fit. Ice maker repair in Jacksonville.

Related guides: repair or replace a freezer or ice maker? or ice maker repair cost.

Ice Machine Safety Notes

Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Wine coolers and beverage centers call for a dedicated, properly grounded 115-volt, 15-amp outlet, not a GFI circuit or a switch-controlled outlet. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)

Repair or Replace Your Ice Machine?

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Around Jacksonville

Most ice machine calls in Jacksonville come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)

In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.

Hiring a Repair Company in Jacksonville

  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Can you give a written estimate before ordering parts?
  • Can you check the drain and drain pump as well as the ice-making side?

Ice Machine Repair FAQs: Jacksonville, NC

Why is my undercounter ice maker leaking?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.
Which areas near Jacksonville do these technicians cover?
The companies on this page are within driving distance of Jacksonville. Each one sets its own service area, so check the distance shown and confirm your address when you call.
Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.

More Freezer and Ice Maker Repair in Jacksonville, NC

Ice Machine Repair in Nearby Cities

Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Jacksonville technician a trip for parts.

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