A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Erwin
16 repair companies serve Erwin from within 30 miles. Other nearby bases include Johnson City (4), Greeneville (3), and Kingsport (3). Distances run up to about 29 miles. 1 of them mentions Samsung in their listing or website. Nearest on the list: Prestige Service, around 9.9 miles out. The 16 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Erwin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 16 |
|---|---|
| Mention refrigerators, freezers or ice makers | 6 |
| Listed as refrigerator repair | 5 |
| Listing Saturday hours | 7 |
| Distance to the three closest (mi) | 9.9, 13.5, 13.9 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Mention Samsung | 1 |
At the top of the Erwin list: Mr. Appliance of the Tri-Cities (19.2 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (13.5 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Sears Appliance Repair (28.1 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Sears Appliance Repair (21.5 miles away, based in Greeneville, 4.5 stars from 119 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
How an Ice Maker Service Call Usually Goes in Erwin
Compare with technicians who work on every brand: ice maker repair in Erwin and freezer repair in Erwin.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Erwin Owners Should Know
Most ice maker calls in Erwin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Erwin Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Erwin, TN
Is there a reset button on my ice maker?
What should I do about a Samsung error code?
Can the same technician fix my Samsung chest or upright freezer?
What causes heavy frost buildup?
Related Repair Pages for Erwin
Samsung Ice Maker & Freezer Repair Near Erwin
Write down any code or light your Samsung display shows and when it appears. It helps a Erwin technician bring the right parts.