Samsung owners in Church Hill usually want two things from a repair company: experience with the brand and quick access to parts. The Church Hill list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Church Hill
Within 30 miles of Church Hill there are 18 appliance repair companies in our data. The rest are spread across Johnson City (4), Kingsport (3), and Greeneville (3). The farthest listed company is about 30 miles out. Of those, 1 mentions Samsung by name. Milhorn Appliance is the nearest, roughly 9.0 miles from Church Hill. The 18 rated companies in range average 4.3 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 1 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Listing Saturday hours | 7 |
| Listed as refrigerator repair | 5 |
| Distance to the three closest (mi) | 9.0, 11.1, 11.3 |
| Appliance repair companies in range (30 mi) | 18 |
| Name refrigeration work in their listing | 6 |
First up for Church Hill: Mr. Appliance of the Tri-Cities (15.3 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (11.3 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Milhorn Appliance (9.0 miles away, based in Kingsport, 4.0 stars from 90 reviews); Sears Appliance Repair (22.6 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells bottom-freezer refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
How a Freezer Service Call Usually Goes in Church Hill
Compare with technicians who work on every brand: ice maker repair in Church Hill and freezer repair in Church Hill.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Church Hill, TN
Most ice maker calls in Church Hill come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Church Hill Repair Technician
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Church Hill, TN
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Church Hill
Samsung Ice Maker & Freezer Repair Near Church Hill
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Church Hill technician whether to look at water supply, cold air or the Samsung ice maker itself.