If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Jonesborough, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Jonesborough
We found 18 appliance repair companies within 30 miles of Jonesborough. 1 list an address in Jonesborough, and other nearby bases include Johnson City (4), Kingsport (3), and Greeneville (3). Distances run up to about 26 miles. Stewarts Appliances is the nearest, roughly 4.1 miles from Jonesborough. 1 lists Samsung specifically. The 18 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Jonesborough. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 8 |
|---|---|
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 6 |
| Refrigerator repair in their categories | 5 |
| Three nearest companies, miles away | 4.1, 5.5, 6.1 |
| Open on Saturdays (per listing) | 7 |
| Appliance repair companies in range (30 mi) | 18 |
Closest matches for Jonesborough: Mr. Appliance of the Tri-Cities (8.6 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (6.3 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Sears Appliance Repair (17.3 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Real-Time Appliance Repairs (6.1 miles away, based in Johnson City, 4.4 stars from 7 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
- Ice maker clicks or hums but does not fill
How a Freezer Service Call Usually Goes in Jonesborough
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Jonesborough and freezer repair in Jonesborough.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Local Notes for Jonesborough
Most ice maker calls in Jonesborough come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
How to Choose a Freezer and Ice Maker Technician Near Jonesborough
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Jonesborough, TN
Why is my ice maker making tiny cubes?
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Jonesborough
Samsung Ice Maker & Freezer Repair Near Jonesborough
Write down any code or light your Samsung display shows and when it appears. It helps a Jonesborough technician bring the right parts.