If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Who Works on KitchenAid Ice Makers Near Erwin
16 repair companies serve Erwin from within 30 miles. The rest are spread across Johnson City (4), Greeneville (3), and Kingsport (3). The farthest listed company is about 29 miles out. 1 of them mentions KitchenAid in their listing or website. Nearest on the list: Prestige Service, around 9.9 miles out. The 16 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Erwin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 7 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 8 |
| Three nearest companies, miles away | 9.9, 13.5, 13.9 |
| Companies within 30 miles | 16 |
| Listed as refrigerator repair | 5 |
| Mention KitchenAid | 1 |
| Mention refrigerators, freezers or ice makers | 6 |
At the top of the Erwin list: Sears Appliance Repair (13.5 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (19.2 miles away, based in Gray, 4.5 stars from 1,004 reviews); Real-Time Appliance Repairs (15.9 miles away, based in Johnson City, 4.4 stars from 7 reviews, lists Saturday hours); Sears Appliance Repair (28.1 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, In-Door-Ice system, dual ice makers, and 15-inch undercounter ice maker (Clear Ice Technology).
Know Your KitchenAid Ice Maker
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Says to Check First
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
- Clicking, buzzing or a loud fan
What Gets Fixed on a Erwin Freezer Call
Compare with technicians who work on every brand: ice maker repair in Erwin and freezer repair in Erwin.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- Any light, code or message on the display
Freezer and Ice Maker Notes for Erwin, TN
Most ice maker calls in Erwin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
How to Choose a Freezer and Ice Maker Technician Near Erwin
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Erwin, TN
Can the same technician fix my KitchenAid chest or upright freezer?
Why are my ice cubes small or hollow?
Is this KitchenAid customer service?
Other Refrigeration Repair in Erwin
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Erwin technician whether to look at water supply, cold air or the KitchenAid ice maker itself.