Most Samsung ice maker and freezer repairs in Medina involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Medina, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Medina
Within 30 miles of Medina there are 20 appliance repair companies in our data. The rest are spread across Buffalo (4), Williamsville (3), and Lockport (2). Nearest on the list: Mullen's Appliance & HVAC, around 15.7 miles out. No company within 90 miles of Medina mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 17 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 15.7, 16.5, 17.2 |
|---|---|
| Companies within 30 miles | 20 |
| Mention refrigerators, freezers or ice makers | 7 |
| Open on Saturdays (per listing) | 11 |
| Refrigerator repair in their categories | 5 |
| With 4.5+ stars and at least 10 reviews | 9 |
At the top of the Medina list: Orville's Home Appliances (27.1 miles away, based in Eggertsville, 4.7 stars from 2,722 reviews, lists Saturday hours); Sears Appliance Repair (17.2 miles away, based in Batavia, 4.6 stars from 70 reviews, lists Saturday hours); DC Appliance Repair (22.9 miles away, based in Wilson, 4.7 stars from 421 reviews); Sears Appliance Repair (22.9 miles away, based in Williamsville, 4.3 stars from 137 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include French door refrigerator (bottom freezer), 4-Door Flex refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Medina and freezer repair in Medina.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Local Notes for Medina
Most ice maker calls in Medina come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Medina
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Medina, NY
What should I do about a Samsung error code?
Why is there so much frost in my freezer?
Do you work for Samsung?
Which Medina technicians work on Samsung?
Other Refrigeration Repair in Medina
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Medina technician whether to look at water supply, cold air or the Samsung ice maker itself.