If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Batavia, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Batavia
Within 30 miles of Batavia there are 19 appliance repair companies in our data. 1 of them are based in Batavia itself, and the rest are spread across Rochester (7), Williamsville (3), and Depew (2). The farthest listed company is about 30 miles out. The closest is Sears Appliance Repair, about 1.6 miles away. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.4 stars across 18 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 8 |
|---|---|
| Mention Samsung | 1 |
| Three nearest companies, miles away | 1.6, 25.3, 25.8 |
| Listing Saturday hours | 14 |
| Listed as refrigerator repair | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Companies within 30 miles | 19 |
First up for Batavia: Sears Appliance Repair (1.6 miles away, 4.6 stars from 70 reviews, lists Saturday hours); Sears Appliance Repair (28.3 miles away, based in Rochester, 4.6 stars from 182 reviews, lists Saturday hours); MASTER APPLIANCE REPAIR ~ FREE service call (25.8 miles away, based in Lancaster, 5.0 stars from 1,154 reviews, lists Saturday hours); Sears Appliance Repair (25.3 miles away, based in Rochester, 4.6 stars from 59 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
How a Freezer Service Call Usually Goes in Batavia
Compare with technicians who work on every brand: ice maker repair in Batavia and freezer repair in Batavia.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Batavia
Most ice maker calls in Batavia come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a Batavia Repair Technician
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Batavia, NY
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
Do you work for Samsung?
Related Repair Pages for Batavia
Samsung Ice Maker & Freezer Repair Near Batavia
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Batavia technician whether to look at water supply, cold air or the Samsung ice maker itself.