If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving South Lockport, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, South Lockport NY
Our data shows 30 appliance repair companies inside a 30-mile radius of South Lockport. The rest are spread across Buffalo (8), Williamsville (3), and Niagara Falls (3). Distances run up to about 26 miles. 1 of them mentions Samsung in their listing or website. Nearest on the list: Mullen's Appliance & HVAC, around 2.1 miles out. The 26 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 11 |
|---|---|
| Distance to the three closest (mi) | 2.1, 2.1, 10.9 |
| Appliance repair companies in range (30 mi) | 30 |
| Open on Saturdays (per listing) | 20 |
| Mention Samsung | 1 |
| Refrigerator repair in their categories | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
At the top of the South Lockport list: Orville's Home Appliances (12.7 miles away, based in Eggertsville, 4.7 stars from 2,722 reviews, lists Saturday hours); Sears Appliance Repair (11.3 miles away, based in Williamsville, 4.3 stars from 137 reviews, lists Saturday hours); DC Appliance Repair (13.8 miles away, based in Wilson, 4.7 stars from 421 reviews); MASTER APPLIANCE REPAIR ~ FREE service call (18.0 miles away, based in Lancaster, 5.0 stars from 1,154 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in South Lockport and freezer repair in South Lockport.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the water dispenser still works
What South Lockport Owners Should Know
Most ice maker calls in South Lockport come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Before You Book in South Lockport
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: South Lockport, NY
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
Other Refrigeration Repair in South Lockport
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a South Lockport technician whether to look at water supply, cold air or the Samsung ice maker itself.