If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Depew
We found 30 appliance repair companies within 30 miles of Depew. 2 list an address in Depew, and other nearby bases include Buffalo (8), Williamsville (3), and Niagara Falls (3). The closest is Naab & Mohring Inc, about 1.4 miles away. Of those, 1 mentions Samsung by name. Across 26 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 20 |
|---|---|
| Name refrigeration work in their listing | 11 |
| Distance to the three closest (mi) | 1.4, 2.3, 3.0 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Companies within 30 miles | 30 |
| Refrigerator repair in their categories | 9 |
| Mention Samsung | 1 |
The leading options for Depew are Orville's Home Appliances (7.2 miles away, based in Eggertsville, 4.7 stars from 2,722 reviews, lists Saturday hours); MASTER APPLIANCE REPAIR ~ FREE service call (3.1 miles away, based in Lancaster, 5.0 stars from 1,154 reviews, lists Saturday hours); Orville's Home Appliances (2.3 miles away, 4.3 stars from 336 reviews, lists Saturday hours); Sears Appliance Repair (4.3 miles away, based in Williamsville, 4.3 stars from 137 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Depew and freezer repair in Depew.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Depew Owners Should Know
Most ice maker calls in Depew come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Depew
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Depew, NY
Is there a reset button on my ice maker?
Do you work for Samsung?
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in Depew, NY
Samsung Ice Maker & Freezer Repair Near Depew
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Depew technician whether to look at water supply, cold air or the Samsung ice maker itself.