If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The New York list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near New York
Within 30 miles of New York there are 40 appliance repair companies in our data. 1 of them are based in New York itself, and other nearby bases include Brooklyn (31), Ridgewood (2), and Middle Village (2). Distances run up to about 3 miles. No company within 30 miles of New York names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Washer & Dryer Repair Pro, about 0.3 miles away. The 31 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from New York. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 22 |
|---|---|
| Listing Saturday hours | 51 |
| Mention refrigerators, freezers or ice makers | 22 |
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 0.3, 0.5, 0.6 |
| With 4.5+ stars and at least 10 reviews | 26 |
At the top of the New York list: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (62.1 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Express Repair New York (0.8 miles away, based in Brooklyn, 4.7 stars from 2,471 reviews, lists Saturday hours); Good Old Appliance Service (0.6 miles away, based in Brooklyn, 4.7 stars from 82 reviews); A Plus Appliance Service (2.5 miles away, based in Brooklyn, 4.9 stars from 31 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Door or lid does not seal or pops back open
- An error code or temperature alarm
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in New York and freezer repair in New York.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
What New York Owners Should Know
Most ice maker calls in New York come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in New York
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: New York, NY
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
What should I do about a Samsung error code?
Why are my ice cubes small or hollow?
Related Repair Pages for New York
Samsung Ice Maker & Freezer Repair Near New York
Note whether the water dispenser still works and what temperature the freezer holds. It tells a New York technician whether to look at water supply, cold air or the Samsung ice maker itself.