If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Williamsville
30 repair companies serve Williamsville from within 30 miles. 3 list an address in Williamsville, and the rest are spread across Buffalo (8), Niagara Falls (3), and Depew (2). 1 lists Samsung specifically. Nearest on the list: World Home Warranty, around 1.2 miles out. The 26 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Williamsville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 20 |
|---|---|
| Three nearest companies, miles away | 1.2, 1.5, 2.6 |
| Mention Samsung | 1 |
| Listed as refrigerator repair | 9 |
| Mention refrigerators, freezers or ice makers | 11 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Appliance repair companies in range (30 mi) | 30 |
The leading options for Williamsville are Orville's Home Appliances (3.8 miles away, based in Eggertsville, 4.7 stars from 2,722 reviews, lists Saturday hours); Sears Appliance Repair (2.6 miles away, 4.3 stars from 137 reviews, lists Saturday hours); MASTER APPLIANCE REPAIR ~ FREE service call (7.0 miles away, based in Lancaster, 5.0 stars from 1,154 reviews, lists Saturday hours); Orville's Home Appliances (6.2 miles away, based in Depew, 4.3 stars from 336 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
What Gets Fixed on a Williamsville Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Williamsville and freezer repair in Williamsville.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Around Williamsville
Most ice maker calls in Williamsville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
How to Choose a Freezer and Ice Maker Technician Near Williamsville
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Williamsville, NY
Why is my ice maker making tiny cubes?
Is there a reset button on my ice maker?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Williamsville, NY
Samsung Ice Maker & Freezer Repair Near Williamsville
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.